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Contact Center Representative
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Onsite Call Center Representative
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Call Center Customer Service Representative
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Contact Center Representative
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Contact Center Representative
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AT&T Richardson, United StatesNote: This job reports to our (2220 Campbell Creek Blvd Richardson, TX) location. If considered, you must be able to report to this location. This is your opportunity to be the voice of AT&T a global leader in communications and technology. As a me Customer Service, Sales, Call C ...
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Call Center Sales Representative
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Spanish Call Center Representative
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Contact Center Representative
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Onsite // Call Center Representative - Richardson, United States - Talent Groups
Description
Onsite
Call Center Representative
Richardson, TX
Contract
Job Description:
Qualifications
• 1 year+ of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education
• High School Diploma or equivalent
Desired Expectations
• Business to Business customer service and collections experience
• Experience providing strong customer excellence and collections
• Ability to work effectively and independently in a structured but flexible team environment
• Ability to follow regulations, policies and procedures
• Light Skip Trace experience
• Strong analytical skills with attention to detail and accuracy
• Call Center Experience
• Basic Microsoft Office skills
• Bilingual speaking proficiency in Spanish/English
• Ability to navigate multiple computer systems, applications and resources
• Ability to manage individual production goals and deadlines
• Ability to make timely judgement decisions while working in a fast passed work environment
• Basic finance knowledge
Job Expectations
• Training and job will be onsite full time in our Richardson office
• Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST
o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation
• There may occasionally be opportunities for overtime