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Richardson

    Onsite // Call Center Representative - Richardson, United States - Talent Groups

    Default job background
    Technology / Internet
    Description

    Onsite

    Call Center Representative

    Richardson, TX

    Contract

    Job Description:

    Qualifications


    • 1 year+ of Customer Service experience, or equivalent demonstrated through one or a combination of the following. Work experience, training, military experience, education


    • High School Diploma or equivalent

    Desired Expectations


    • Business to Business customer service and collections experience


    • Experience providing strong customer excellence and collections


    • Ability to work effectively and independently in a structured but flexible team environment


    • Ability to follow regulations, policies and procedures


    • Light Skip Trace experience


    • Strong analytical skills with attention to detail and accuracy


    • Call Center Experience


    • Basic Microsoft Office skills


    • Bilingual speaking proficiency in Spanish/English


    • Ability to navigate multiple computer systems, applications and resources


    • Ability to manage individual production goals and deadlines


    • Ability to make timely judgement decisions while working in a fast passed work environment


    • Basic finance knowledge

    Job Expectations


    • Training and job will be onsite full time in our Richardson office


    • Flexible to work any hours during hours of operation: Monday-Friday 9am-9pm CST

    o Your assigned schedule dynamic and is subject to change based of business needs and will fall within these hours of operation


    • There may occasionally be opportunities for overtime



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