Jobs
>
Phoenix

    IT Support Associate - Phoenix, United States - Mariani Premier Group

    Mariani Premier Group
    Mariani Premier Group Phoenix, United States

    2 weeks ago

    Default job background
    Description
    GROW YOUR CAREER WITH OUR TEAM Mariani Premier Group, LLC has an opening for a Full-time IT Support Associate to work in our Phoenix, AZ office.

    ABOUT MARIANI ENTERPRISES, LLC:

    Mariani Enterprises, LLC has built its business across more than 60 years and three generations, establishing itself as the industry leader in residential landscape. Headquartered in Lake Bluff, Illinois, Mariani's reputation for impeccable design creativity, build excellence and high touch service puts them in their own category. Their work grows out of their missionto create and maintain unique, quality environments for the benefit of their clients and community. The results include long-standing, multi-generational client relationships, career development opportunities across all disciplines, industry accolades (NALP, ASLA, ILCA, PLN, LUXE RED, etc.), and exponential market growth now happening nationwide. Add in Mariani's exceptional work culture and their growth potential is unsurpassed.

    POSITION SUMMARY

    This position provides technical and administrative support for technologies used by the business. The role will concentrate on the administration and support of IT technology, including but not limited to desktop applications, telephony, networking, line-of-business applications, 3rd party services, and computer hardware. This role will require developing and maintaining an adequate knowledge of existing hardware and software in use.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The essential functions of this position include, but are not limited to, the following:
    • Follow company policies, procedures, and work standards.
    • Assist in providing computer/network support relating to software and hardware problems reported by associates.
    • Provide computer/network support relating to software and hardware issues reported by users.
    • Appropriately responds to issues in a timely manner and with resolution or course of action.
    • Install new software applications or hardware on user endpoints, servers and coordinating assistance from third parties when necessary.
    • Configuring new users in Active Directory, Office 365, and various Business Systems.
    • Manage mobile device inventory, provisioning, and provide support.
    • Follow company policies, procedures, and work standards.
    • Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to associates.
    • Assist in installation of workstations and printers on the network.
    • Work with vendors to help resolve technical issues.
    • Report all relevant information to the management team.
    • Perform miscellaneous related duties and other duties as assigned,
    • Occasional travel to other locations for project, training, and support purposes.
    • Arrive for each workday on time and prepared.
    NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Participate in and contribute to Mariani initiatives.
    • Assist other team members in the performance of their assignments.
    • Develop new ideas that will help the department run more efficiently.
    • Participate in other department and business functions as needed (i.e., the snow removal process in emergencies, internal quality audits, holiday retail, administrative support, etc.).
    • Other duties as assigned.
    SUPERVISORY RESPONSIBILITY

    This position has no supervisory responsibility for other employees.

    EDUCATIONAL REQUIREMENTS

    Bachelor's Degree

    Field of Major Study (if applicable):

    Information Technology

    KNOWLEDGE AND SKILL REQUIREMENTS
    • 1-3 years of experience in a Microsoft Windows end user support environment.
    • Demonstrate strong knowledge of IT principles and functions.
    • Demonstrate proficiency in performing systems administration.
    • Demonstrate proficiency in Microsoft Office.
    • Familiarity with Microsoft Windows server and workstations.
    • Demonstrate strong communication skills, both verbal and written, with external clients and Mariani associates on a consistent basis.
    • Demonstrate a strong attention to detail.
    • Ability to work in a team environment, including taking direction and constructive feedback from managers, as well as providing feedback to other team members and managers.
    • Demonstrate flexibility to perform duties wherever volume deems it necessary.
    • Ability to deliver quality results under tight deadlines.
    • Demonstrates a commitment to self-development and continuing education.
    • Demonstrate accountability for work being performed and completed on schedule.
    • Technical certifications, Associate, or Bachelor's Degree in Information Technology or related field of study a plus+.
    • Familiarity with Network switches and firewalls a plus+.
    • Familiarity with Office 365 cloud technologies a plus+.
    WORKING CONDITIONS

    Are there particular working conditions associated with this position that should be noted (i.e., noise level, hours of work, travel, lifting a certain number of pounds, etc.).

    Work requires intermittent physical activity including standing, reaching and prolonged periods of sitting and working extensively at a computer terminal. Responsibilities may require evening and weekend work in response to internal and external client needs and deadlines.

    BENEFITS FOR FULL-TIME ASSOCIATES:
    • 401(k) plan with company match
    • PPO & HMO health insurance options
    • Dental insurance
    • Vision insurance
    • FSA
    • Long-Term Disability and Life Insurance
    • Paid time Off
    • 7 paid Holidays per year including discretionary yearend holiday shut-down.
    • Tuition Reimbursement (after six months of service)
    For more information about Mariani, please visit our website at

    Mariani is an Equal Opportunity Employer. M/F/D/V
  • AeroGuard Flight Training Center

    Student Support Associate

    5 days ago

    AeroGuard Flight Training Center Phoenix, United States

    1.0 DUTIES AND RESPONSIBILITIES · The Student Support Associate is responsible for ensuring that newly enrolled students receive a professional, enthusiastic, and welcoming start to their aviation training when starting at AeroGuard Flight Training Center. The Student Support Ass ...

  • PALFINGER

    Service Support Associate

    1 week ago

    PALFINGER Phoenix, United States

    The PALFINGER values of People, Entrepreneurship, Respect and Learning are more than words. We strive daily to create and support an atmosphere of collaboration, transparency, empowerment and customer focus so our greatest assets, our people, can harness their passion, drive and ...

  • CBRE

    Contract Support Associate

    1 week ago

    CBRE Phoenix, United States

    **Contract Support Associate** · **Job ID** · **Posted** · - 10-May-2024**Service line** · - GWS Segment**Role type** · - Full-time**Areas of Interest** · Accounting/Finance, Administrative · **Location(s)** · Phoenix - Arizona - United States of America · - Global Workplace Solu ...

  • Lessen

    Customer Support Associate

    1 week ago

    Lessen Phoenix, United States

    Let's say a resident has a leaky pipe. That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives. After the work order has be ...

  • Mariani Landscape

    IT Support Associate

    5 days ago

    Mariani Landscape Phoenix, United States

    GROW YOUR CAREER WITH OUR TEAM · Mariani Premier Group, LLC has an opening for a Full-time IT Support Associate to work in our Phoenix, AZ office. · ABOUT MARIANI ENTERPRISES, LLC: · Mariani Enterprises, LLC has built its business across more than 60 years and three generations, ...

  • Mariani Premier Group

    IT Support Associate

    6 days ago

    Mariani Premier Group Phoenix, United States

    GROW YOUR CAREER WITH OUR TEAM Mariani Premier Group, LLC has an opening for a Full-time IT Support Associate to work in our Phoenix, AZ office. · ABOUT MARIANI ENTERPRISES, LLC: · Mariani Enterprises, LLC has built its business across more than 60 years and three generations, ...

  • Mariani Premier Group

    IT Support Associate

    1 week ago

    Mariani Premier Group Phoenix, United States

    Job Description · Job DescriptionGROW YOUR CAREER WITH OUR TEAM Mariani Premier Group, LLC has an opening for a Full-time IT Support Associate to work in our Phoenix, AZ office. · ABOUT MARIANI ENTERPRISES, LLC: · Mariani Enterprises, LLC has built its business across more than 6 ...

  • Southwest Microwave

    IT Systems Support Associate

    4 days ago

    Southwest Microwave Tempe, United States

    **Job Duties**: Minimum job duties include the following. · - Monitor and resolve the health of the system infrastructure, workstations, servers. This includes supporting multiple networks and ensuring all IT administration tasks are completed, independently. · - Communicate effe ...

  • PSG Global Solutions

    Safety Support Associate

    1 week ago

    PSG Global Solutions Phoenix, United States

    Schedule: Shift is 4 days/week, 10 hour workshifts with an hour lunch. Each will include a weekend day shift, and/or weekend rotation. Hours: 5 am-4 pm, 1 hour lunch. Comepensation: $16-18 depending on experence and qulaifications. Accelerate your Ca Safety, Support, Associate, D ...

  • Whitecap

    Sales Support Associate

    4 days ago

    Whitecap Phoenix, United States

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...

  • BDM Enterprises

    Office Support Associate

    3 days ago

    BDM Enterprises Gilbert, United States

    Pay: $ $20.00 per hour · Expected hours: 40 per week · **Benefits**: · - Paid time off · Experience level: · - 1 year · Schedule: · - 8 hour shift · Supplemental pay types: · - Bonus opportunities · - Overtime pay · - Performance bonus · - Signing bonus · - Yearly bonus · Work Lo ...

  • At Home Stores LLC

    Customer Support Associate

    2 weeks ago

    At Home Stores LLC Phoenix, United States

    Job Description · $ /hour · The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. · Key Roles and Respo ...

  • Master Electronics

    Warehouse Support Associate

    6 days ago

    Master Electronics Phoenix, United States

    To be a family that uses our collective superpowers to do significant good.: · Join our team as a Warehouse Support Associate and be at the heart of operational excellence You'll be the key liaison between various departments, managing a dynamic ticket queue, ensuring seamless c ...

  • Safelite

    Customer Support Associate

    2 weeks ago

    Safelite Phoenix, United States

    The Field/Regional Service Representative is responsible for creating an exceptional customer experience through inbound calls from customers, policyholders, insurance agents, and/or auto glass shops. This organized and energetic professional delivers a seamless and memorable exp ...

  • Lessen Inc.

    Customer Support Associate

    1 week ago

    Lessen Inc. Phoenix, United States

    Let's say a resident has a leaky pipe. That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives. After the work order has be ...

  • CVS Health

    Claim Support Associate

    6 days ago

    CVS Health Phoenix, United States

    Job Description · Read and interpret health plan policies, procedures, and instructions when entering claims data for processing. · Collect data and review details to ensure accurate information is entered into QNXT. · Pay Range · The typical pay range for this role is: · Minimum ...

  • White Cap

    Sales Support Associate

    1 week ago

    White Cap Phoenix, United States Paid Work

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...

  • Expedient

    Entry-Level IT Support Associate

    1 week ago

    Expedient Phoenix, United States

    Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate, in our Phoenix, Arizona data center, will join the Operations Support Center (OSC) team and will receive fully paid training (in ...

  • Adelante

    Associate Desktop Support Engineer

    5 days ago

    Adelante Phoenix, United States

    Associate Desktop Support Engineer · Job Details · Job Location · Adelante Healthcare Center Support Office - Phoenix, AZ · Position Type · Full Time · Education Level · HS Diploma from accredited school · Job Category · Health Care · Description · POSITION SUMMARY · ...

  • Expedient Holdings USA, LLC

    Entry-Level IT Support Associate

    5 days ago

    Expedient Holdings USA, LLC Phoenix, United States

    Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our · Phoenix · , Arizona · data center, will join the Operations Support Center (OSC) team and will receive fully paid tra ...