- Schedule: Monday-Friday, 8:00am-4:30pm
- Pay Rate: $18-$22/hour
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- Documenting/updating all calls in the system.
- Maintaining metrics performance expectations of 15 inbound & 15 outbound calls an hour.
- Customer Service/Call Center experience.
- Ability to keep all calls under 4 minutes while obtaining all information from the customer.
- Experience utilizing Service Titan *preferred*, House Call Pro, Jobber, Service Fusion, Thyve, Zapier, Payzer Ware, Field Edge, or Capterra software.
- Must have own reliable transportation to work daily.
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1st Shift Customer Service Representative - New Castle, United States - PeopleShare Inc
Description
Are you looking to continue your career in customer service in a private owned company that offers unlimited growth potential? This company is a leader in the field of plumbing and HVAC services and is looking for YOU to join their already amazing team.
Exceptional candidates for the Customer Service Representative position will have experience utilizing Service Titan software combined with previous experience in HVAC, plumbing, or home repair customer service industries.
Customer Service Representative Job Details:
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND9
Requirements:Job Type:Temp to HirePost Date:05/01/2024