Customer Service Representative - Chadds Ford, United States - Hueman PE Talent Solutions

Hueman PE Talent Solutions
Hueman PE Talent Solutions
Verified Company
Chadds Ford, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Lympha Press is hiring for a Customer Service Representative for our office in Chadds Ford, PA


LymphaPress, an industry-leading and award-winning organization specializing in home compression therapy products, has an excellent opportunity to join our Operations team as Customer Service Representative focused on the administrative aspects and customer service experience for our patients.


This role will be responsible for the following:

  • Answer incoming telephone calls and addresses patient needs, i.e.
  • Update status in patient case
  • Complete Intake
  • Troubleshoot basic product issues
  • Process mail both inbound and outbound including
  • Staff requests
  • Mail claim documentation
  • Maintains inventory of office supplies.
  • Support all companywide culture events.
  • Other functions as assigned
  • Participate in traditional and elearning programs.
  • Work effectively with other company employees, managers, and departments

Professional and Educational Requirements:

  • GED or High School Diploma required
  • Experience in Microsoft Suite, in particular Microsoft Excel
  • Strong communication skills both verbal and written
  • Ability to effectively multitask
  • Successfully organizes and priorities duties based on the needs of the business
  • Fosters a team environment with each interaction with peers and colleagues within other departments
  • Problemsolving abilities and solution focused


For over 40 years, Lympha Press has produced the most well-regarded dynamic compression therapy systems and helped patients all over the world with lymphedema, venous insufficiency, and lipedema manage their condition and improve their quality of life.

We are always looking for hard-working, honest people who are motivated to succeed and willing to learn.

Lympha Press is honored to be a certified Great Place to Work and recognized as a top employer by Philly Top Workplaces and Fortune Magazine.

Serving patients nationally, we are committed to making a difference in the lives of those we serve by putting our core values (SCRIP) into action through:

  • Solving problems
  • Being Courageously kind
  • Redefining possibilities through quality
  • Inspiring others
  • Putting people first
AAP/EOE/Disability/Veterans
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