- : Strong hands-on experience needed on end user support for Windows PC and Mac related issues
- Ability to assign and work on incident tickets through Service Now.
- Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
- Ability to support new user onboarding and preparing necessary IT equipment's.
- Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
- Ability to follow technical guides for imaging and configuring new pcs.
- Ability to work through Resolving end users issues related to hardware and software.
- Well versed in note taking and gathering information on issues for ticket in Service Now.
- Proactive mindset and eagerness to learn with enthusiasm for helping others.
- Willing to get additional training from team members or attend available trainings.
- Ability to fix issues and support all flavors of client operating systems including windows and Mac
- Ability to support iOS and other handheld devices.
- Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
- Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
- Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams
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Desktop Support
5 days ago
TEKsystems Jacksonville, United StatesJob Description · Job DescriptionJob Description: · This person will help onboard new hires and step in with any other desktop work tied to Windows and Mac devices. · This person will be working within the desktop engineering team to answer tickets, patch and troubleshoot workst ...
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Desktop Support Specialist
2 weeks ago
The CSI Companies Jacksonville, United StatesDesktop Support Specialist Are you looking to join one of the Southeast's most experienced real estate investor groups? Do you have desktop support experience and are you looking to grow in your IT career? CSI Companies has partnered with a well-known business that offers strong ...
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Desktop Support Specialist
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K-Tek Resourcing Jacksonville, United StatesJob Description · Job DescriptionJob Title: Desktop Support Specialist · Location: Jacksonville, FL · Duration: Contract · Role and Responsibilities: · The selected candidate will perform varying degrees of problem analysis and resolution of software and hardware issues relating ...
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Desktop Support Analyst
5 days ago
PLS Logistics Jacksonville, United StatesJob Description · Job DescriptionJob summary · The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment · Summary of essential job functions · Respond to user, and system trouble tickets; maintains systems by researching and reso ...
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Tanson Corp Jacksonville, United StatesJob Description · Job DescriptionDuties: Position Overview:Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed. · Ensure equipment is labeled according to client specifications. · ...
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Help Desk Specialist
3 days ago
CoventBridge Group Jacksonville, United StatesOverview: · **Help Desk Specialist** · **TTP HFPP** · **Company Overview**: · CoventBridge Group is the leading worldwide full-service investigation solutions company providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations ...
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Cancer Health Equity
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Mayo Clinic Jacksonville, United States**Why Mayo Clinic** · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and com ...
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Help Desk Technician
2 weeks ago
StevenDouglas Jacksonville, United StatesWhat you'll be doing as an IT Help Desk Technician: · Support Microsoft Windows desktop and server technologies · Consult with clients and offer guidance on technology use and best-practices · Responsible for providing detailed documentation regarding your tickets and providin ...
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IT Systems Administrator
1 week ago
iVenture Solutions Jacksonville, United States· In this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will also install new PCs, migrate data, resol ...
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IT System Administrator
5 days ago
iVenture Solutions Jacksonville, United States Full time*Description* · Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following: · * Monitor network performance, identify root-cause issues and resolve. · * Provide server, network and desktop/applic ...
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IT Systems Administrator
1 week ago
iVenture Solutions Jacksonville, United StatesJob Description · Job DescriptionDescriptionIn this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will ...
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Enterprise Support Technician II
5 days ago
Black Knight Financial Technology Solutions Jacksonville, United StatesPosition: · Enterprise Support Technician II · Job Description: · LOCATION · This role is on-site in our Jacksonville, FL office, Mon-Fri. · SUMMARY · Supports the daily operations of desktop software and hardware by providing assistance through phone and email requests in resolv ...
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IT Support Specialist
3 days ago
iVenture Solutions Jacksonville, United StatesJob Description · Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrat ...
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IT System Administrator
4 days ago
iVenture Solutions Jacksonville, FL, United States· Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following: · * Monitor network performance, identify root-cause issues and resolve. · * Provide server, network and desktop/application support ...
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Help Desk Technician
2 weeks ago
StevenDouglas Jacksonville, United StatesWhat you'll be doing as an IT Help Desk Technician: · Support Microsoft Windows desktop and server technologies · Consult with clients and offer guidance on technology use and best-practices · Responsible for providing detailed documentation regarding your tickets and providin ...
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Help Desk Technician
2 weeks ago
StevenDouglas Jacksonville, United StatesWhat you'll be doing as an IT Help Desk Technician: · Check out the role overview below If you are confident you have got the right skills and experience, apply today. Support Microsoft Windows desktop and server technologies · Consult with clients and offer guidance on technol ...
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Enterprise Support IT Technician
4 days ago
Black Knight Financial Services Jacksonville, United StatesPosition:Enterprise Support IT Technician · Job Description: · LOCATION · This role is on-site in our Jacksonville, FL office, Mon-Fri. · SUMMARY · Supports the daily operations of desktop software and hardware by providing assistance through phone and email requests in resolving ...
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Tier 1 Service Desk Tech
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AirPro Diagnostics/Nationwide Parts Jacksonville, United StatesJob Description · Job DescriptionSalary: DOE · AirPro Diagnostics is the leading provider of Diagnostic Scanning for Collision Centers throughout the U.S. and Canada. · Due to our organic growth, our I.T. Team is growing again · We are seeking a Tier 1 level candidate who is a s ...
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Enterprise Support IT Technician
1 week ago
Black Knight Technologies, LLC Jacksonville, United StatesPosition: · Enterprise Support IT Technician · Job Description: · LOCATION · This role is on-site in our Jacksonville, FL office, Mon-Fri. · SUMMARY · Supports the daily operations of desktop software and hardware by providing assistance through phone and email requests in ...
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IT Systems Administrator
1 week ago
iVenture Solutions Jacksonville, FL, United States Full timeIn this hybrid role you will install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications both at client sites and remotely. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve ...
Desktop Support - Jacksonville, United States - eTeam Inc
Description
Job Description :
REQUIREMENTS