- Inbound call support using remote access tools such as ConnectWise Control or TeamViewer.
- Desktop computer support to include desktop setup, moves, software installation and troubleshooting.
- VoIP phone setup, provisioning, deployment, and troubleshooting.
- Tablet software maintenance, updating and troubleshooting.
- Tablet imaging.
- Limited Office 365 user management to include new hire onboarding, email group management and signature creation, password changes, and limited license assignment.
- Evaluate returned scan tools for suitability to redeployment.
- Collaborates with the manufacturing department for tool building and deployment.
- Escalates issues requiring advanced troubleshooting to System Administrators.
- Performs other duties as assigned.
- 2+ years in a call-center or telephone customer service environment.
- Degree in Computer Science, I.T. or similar preferred.
- Basic computer building
- Proper Phone Etiquette
- Microsoft Office Applications
- Active Directory experience required
- Office Equipment Support
- Microsoft Windows Desktop Support
- Medical
- Dental
- Vision
- Company Paid Life Insurance
- Pet Insurance
- Supplemental Insurance
- PTO
- Paid Holidays
- 401k
-
Tier 1 Service Desk Tech
1 week ago
AirPro Diagnostics/Nationwide Parts Jacksonville, United StatesJob Description · Job DescriptionSalary: DOE · AirPro Diagnostics is the leading provider of Diagnostic Scanning for Collision Centers throughout the U.S. and Canada. · Due to our organic growth, our I.T. Team is growing again · We are seeking a Tier 1 level candidate who is a s ...
-
Instructional Designer
1 week ago
Matlen Silver Jacksonville, United StatesJob Title: Instructional Designer · Duration: 12-18 Months W2 Contract · Location: Jacksonville FL, New York NY, Jersey City, NJ · Required Pay Scale: $50-$55/hr W2 · ***Due to client requirements this role is only open to USC or GC candidates*** · Job Summary: · Job Overview: · ...
-
Enterprise Account Executive
1 week ago
Contentful Jacksonville, United StatesAbout the opportunity · Building on the growth already achieved by our US based sales team, we're looking to grow our Enterprise Account Executive team throughout North America. · As an Enterprise Account Executive, you'll drive Contentful's growth by leading the end-to-end sal ...
-
IT Help Desk Technician
1 week ago
iVenture Solutions Jacksonville, United StatesJob Description · Job DescriptionDescription · Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications ...
-
Sr. Supply Tech, Baptist Jacksonville
3 weeks ago
Baptist Health - Florida Jacksonville, United StatesJob Posting Summary · Baptist Health is looking to add a Sr. Supply Technician to our Materials Management team at Baptist Medical Center Jacksonville. This is a Full-Time opportunity. This is a Monday through Friday for 6:00am to 2:30pm, with some weekends as needed for coverage ...
-
Advanced Locate
1 week ago
Blood Hound Jacksonville, United StatesJob Description · Job DescriptionJob Description:Do you want to start your career with a company that values integrity, dedication, and hard work? We offer you competitive pay, monthly bonuses, a generous benefits package, and opportunities for advancement. · Blood Hound offers ...
-
Supply Tech, Baptist Jacksonville
3 weeks ago
Baptist Health - Florida Jacksonville, United StatesJob Posting Summary · Baptist Health is looking to add a Supply Technician to our Materials Management team at Baptist Medical Center Jacksonville. This is a Full-Time Days opportunity, working Monday-Friday 5:00am - 1:30pm, with alternating weekends. · This position will work di ...
-
Custodian
3 weeks ago
KIPP Jacksonville Public Schools Jacksonville, United StatesJob Description · Job DescriptionCompany Description · KIPP · KIPP Public Schools is a national network of tuition-free public schools educating 120,000 students in grades Prek-12 across 21 states and Washington, DC. While each of our schools is as unique as the community to whic ...
-
Agency Support Technician II
4 weeks ago
Brightway Insurance Jacksonville, United StatesJob Description · Job DescriptionAbout Brightway: · Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.2 billion in annual p ...
-
Enterprise Account Executive
1 day ago
Jobs for Humanity Jacksonville, United StatesCompany Description · Jobs for Humanity is collaborating with Contentful to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Contentful · Job Description · About the opportunity · Building on the growth a ...
-
interdisciplinary
3 weeks ago
U.S. Army Corps of Engineers Jacksonville, United StatesSummary · About the Position: The District is located near downtown Jacksonville with easy access to a major interstate highway, flexi-time work schedule with credit hour option, workspace cubicles in a corporate business setting with security, free parking with shuttle bus servi ...
-
Interdisciplinary
3 weeks ago
Department of Defense Jacksonville, United StatesSummary · About the Position: The District is located near downtown Jacksonville with easy access to a major interstate highway, flexi-time work schedule with credit hour option, workspace cubicles in a corporate business setting with security, free parking with shuttle bus servi ...
-
Help Desk Technician
1 week ago
Parallel Partners Jacksonville, United StatesHelp Desk Technician - 6 Month Contract, Jacksonville, FL · We are seeking aHelp Desk Technician for a 6 month contract.This position is 100% Onsite and NOT Remote.Candidates must be located in the Jacksonville, FL area. · Help Desk Technician Responsibilities: · - Provide end ...
-
IT Help Desk Tier 1
3 weeks ago
Now Hiring Heroes Jacksonville, United StatesTitle: IT Help Desk - Tier 1 · Location: Jacksonville, FL · Compensation: $35k - 42k annually · The IT Help Desk Technician position will be based in Jacksonville, FL supporting a large client of ours with multiple locations throughout Florida. Technicians help our clients solve ...
-
Custodian
3 weeks ago
Kipp Jacksonville, United StatesCompany Description · KIPP · KIPP Public Schools is a national network of tuition-free public schools educating 120,000 students in grades Prek-12 across 21 states and Washington, DC. While each of our schools is as unique as the community to which it belongs, we are united arou ...
-
Enterprise Account Executive
3 weeks ago
Contentful Inc Jacksonville, United States Full timeAbout the opportunity · Building on the growth already achieved by our US based sales team, we're looking to grow our Enterprise Account Executive team throughout North America. · As an Enterprise Account Executive, you'll drive Contentful's growth by leading the end-to-end sal ...
-
IT Technician II
2 weeks ago
Clay County Sheriff's Office, FL Green Cove Springs, United StatesSalary: $56, $65,687.94 Annually · Location : Green Cove Springs, FL · Job Type: Full-Time · Job Number: · Department: Administration and Business · Opening Date: 05/22/2024 · Closing Date: 6/3/2024 8:00 AM Eastern · Description · The Information Technology Technician II p ...
Tier 1 Service Desk Tech - Jacksonville, United States - AirPro Diagnostics/Nationwide Parts
Description
Job Description
Job DescriptionSalary: DOEAirPro Diagnostics is the leading provider of Diagnostic Scanning for Collision Centers throughout the U.S. and Canada.
Due to our organic growth, our I.T. Team is growing again
We are seeking a Tier 1 level candidate who is a self-motivated team player to join our I.T. team. This person will provide I.T. solutions for our team members and customers. The ideal candidate must have the ability to work flex hours in our office Monday - Friday anywhere between the hours of 7:00am and 7:00 pm with occasional overtime as needed. We are looking for a recent grad or soon to be grad in the IT field who is a self-starter. This is a great opportunity to grow your career within a fast-growing company with unlimited market potential.
Necessary skills include basic computer knowledge, the willingness to learn and a positive attitude.
Essential Functions:
Experience preferred:
Benefits Include:
Check us out:
AirPro Diagnostics is Proud to be an Equal Employment Opportunity Employer.
#ZR
