- Support Microsoft Windows desktop and server technologies
- Consult with clients and offer guidance on technology use and best-practices
- Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
- Communicate the need for escalation promptly if you are unable to resolve the issue
- Provide fast and friendly tech support to end-users, IT managers, and C-level executives
- Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
- Bachelors Degree, business related field preferred, or equivalent experience
- Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
- Well-rounded Microsoft desktop technology experience and user support
- Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
- Motivation and drive to develop yourself personally and professionally
- Strong communication skills both verbal and written
- Excellent customer service skills
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Help Desk Technician
Found in: Appcast US C2 - 1 day ago
StevenDouglas Jacksonville, United StatesWhat you'll be doing as an IT Help Desk Technician: · Support Microsoft Windows desktop and server technologies · Consult with clients and offer guidance on technology use and best-practices · Responsible for providing detailed documentation regarding your tickets and providin ...
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Help Desk Technician
Found in: Lensa US 4 C2 - 1 day ago
StevenDouglas Jacksonville, United StatesWhat you'll be doing as an IT Help Desk Technician: · Check out the role overview below If you are confident you have got the right skills and experience, apply today. Support Microsoft Windows desktop and server technologies · Consult with clients and offer guidance on technol ...
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IT Service Desk Technician
Found in: Lensa US 4 C2 - 5 hours ago
SNI Technology Jacksonville, United StatesIT Service Desk Technician (Contract) · SNI Technology has been retained to assist in filling an IT Service Desk Technician role for a great client located in downtown Jacksonville. This is an onsite, 3 month contract role. · Targeting Hourly Rate: $23/hr.- · Schedule: Onsite du ...
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Sr. Help Desk Technician
Found in: Dice One Red US C2 - 4 hours ago
Excentium, Inc. Jacksonville, FL, United StatesSenior Help Desk Technician Excentium, Inc · is a Service-Disabled Veteran owned small business that provides Cyber Security Engineering, Information Assurance (IA), management, Certification and Accreditation (C&A), and other IT services to government and commercial organization ...
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Onsite Help Desk/Support Technician
Found in: Lensa US 4 C2 - 4 days ago
The CSI Companies Jacksonville, United States. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CAPay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support ...
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Tier 2 Service Desk Technician
Found in: ZipRecruiter Standard US C2 - 3 days ago
Level 10 Solutions Jacksonville, United StatesJob Description · Job DescriptionOverview: · The Tier 2 Support Technician provides all aspects of end-user and workstation support. This primarily includes workstation and printer installation and repair, configuration and support for operating systems, off-the-shelf software, c ...
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scheduler - first coast orthopedic center
Found in: MyJobHelper US C2 - 2 days ago
Surgical Care Affiliates, LLC Jacksonville, FL , USA, United StatesOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and healt ...
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Service Desk
Found in: Lensa US 4 C2 - 6 days ago
Excell Jacksonville, United StatesAt · eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. · One of our clients has a new opening for a Service Desk & EUC Support Technician to join their team onsite in Jacksonville, FL. The id ...
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automotive entry level technician
Found in: Lensa US P 2 C2 - 5 days ago
Hanania Auto Group Jacksonville, United StatesJob Details · Job Location · Subaru of Orange Park - Jacksonville, FL · Position Type · Full Time · Job Category · Entry Level · Description · Job Summary: · We are seeking an Entry Level Technician to join our team. If you are looking for an opportunity to start your care ...
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Information Technology Support with Security Clearance
Found in: Dice One Red US C2 - 3 days ago
Cherokee Federal Jacksonville, FL, United StatesInformation Technology Support This position requires an active Secret clearance · The Information Technology Support shall provide Tier One and Two support for AFFOR IT requests and resolve technology issues in an expedient manner · AFFOR requires support for approximately for a ...
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Information Technology Support
Found in: Dice One Red US C2 - 3 days ago
Cherokee Federal Jacksonville, FL, United StatesInformation Technology Support - 101 ACOMS This position requires an active Secret clearance · The Information Technology Support - 101 ACOMS shall provide Tier Two support for the 101 ACOMS IT requests and resolve technology issues in an expedient manner · This capability shall ...
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scheduler - first coast orthopedic center
Found in: MyJobHelper US C2 - 2 days ago
Surgery Care Affiliates Jacksonville, FL , USA, United StatesOverview · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and hea ...
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Senior Computer User Support Specialist
Found in: Dice One Red US C2 - 3 days ago
OBXtek, Inc Jacksonville, FL, United StatesResponsibilities OBXtek is currently staffing for a Senior Computer User Support Specialist to work in the Jacksonville, Florida district office of the U.S · Army Corps of Engineers · The tasks for this position are to include, but not be limited, to the following: · • Deliver 24 ...
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Remote Tier 2 IT Field Technician
Found in: ZipRecruiter Standard US C2 - 3 days ago
Enterprise Integration Jacksonville, United StatesJob Description · Job DescriptionJOB DESCRIPTION · JOB TITLE: Tier 2/Field Services Technician · LOCATION: Jacksonville, FL · IMMEDIATE SUPVR: Field Services Manager/Service Desk Manager · Responsibilities will include, but are not limited to: · Inclusive support · Meet metrics i ...
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PC Technician
Found in: Lensa US 4 C2 - 1 day ago
TEKsystems Jacksonville, United States: · Job Description: SAIC is hiring a Senior IT Support Specialist in Jacksonville, FL. This position will support the US Army Corps of Engineers RITS Program. In this role you will provide both remote and onsite technical, operational, and training support to users. As a Senior ...
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Medical Office Support/Scheduler
Found in: Jooble US O L C2 - 2 days ago
SCA Health Jacksonville, FL, United States Full timeHTML · HTML · * Healthcare Delivery · * Full-time · * Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty ca ...
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Helpdesk Administrator
Found in: Appcast US A2 - 1 day ago
Dream Finders Homes Jacksonville, United States Full timeSUMMARY OF POSITION: · The primary role of the Helpdesk Administration is to provide end user assistance. This includes the responsibility to properly document changes. The Help Desk Technician will contribute to problem resolution by giving in-person, hands-on support to end use ...
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Mayport Maintenance/Principal Systems Engineer with Security Clearance
Found in: Dice One Red US C2 - 1 day ago
Northrop Grumman Jacksonville, United StatesAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
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Technical Support Analyst I
Found in: Lensa US 4 C2 - 55 minutes ago
Kavaliro Jacksonville, United StatesKavaliro has partnered with a technology organization seeking a Technical Support Analyst in Jacksonville, Florida. · Technical Support Analyst I · Job Summary: · The Technical Support Analyst focuses primarily on managing our customers with both voice calls, incoming and outgoi ...
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parts counter associate
Found in: Lensa US 4 C2 - 4 days ago
Hanania Auto Group Jacksonville, United StatesJob Details · Job Location · Acura of Orange Park - Jacksonville, FL · Description · Job Summary: · The Parts Counter Associate assists customers and team members in obtaining automotive parts for maintenance. · Supervisory Responsibilities: None. · Duties & Responsibilities ...
Help Desk Technician - Jacksonville, United States - StevenDouglas
Description
What you'll be doing as an IT Help Desk Technician:
You are a great IT Help Desk Technician candidate if you have.....