Jobs
>
Pittsburgh

    Manager, Ticket Sales - Pittsburgh, United States - Pittsburgh Pirates

    Pittsburgh Pirates
    Pittsburgh Pirates Pittsburgh, United States

    5 days ago

    Default job background
    Description

    Title
    Manager, Ticket Sales & Service

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Description

    Our Commitment to Diversity, Equity, and Inclusion

    Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.

    The Pirates Why

    The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

    • purposefully developing a player and people-centered culture;
    • deeply connecting with our fans, partners, and colleagues;
    • passionately creating lifetime memories for generations of families and friends; and
    • meaningfully impacting our communities and the game of baseball.
    At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

    Job Summary

    As the Manager, Ticket Sales & Service for the Pittsburgh Pirates you will be responsible for the day-to-day management & development of the sales staff and driving new revenue through full menu product sales (season ticket, group tickets, premium suite rentals and hospitality) to companies and individuals. In this position you will ensure that the sales team works together to achieve organizational success by providing a sense of direction for the entire team.

    The Manager, Ticket Sales & Service is responsible for identifying new opportunities, developing effective tactics and strategies to improve business performance, searching for potential clients to generate revenue and the daily coaching and development of the sales staff. An accomplished seller, this individual has a firm understanding of the sales process for both season and group products, ability to effectively communicate to their team and the ability to develop long term sales growth and retention for the organization. The Manager, Ticket Sales will be an advocate of our Pirates North Star and Compass and will be proactive in seeking out ways to exemplify our mission and values in their day-to-day work.

    Responsibilities

    Primary
    1. Oversee the development and revenue goals of Account Executives, providing day-to-day management and growth through one-on-one coaching and training.
    2. Monitor, manage and evaluate team member performance on an ongoing basis; following up with appropriate feedback and direction for development and growth.
    3. Coaching Account Executives to maintain a healthy sales pipeline by effectively prospecting, engaging, developing, and selling to leads.
    4. Create meaningful sales prospect events both on-site at PNC Park and off-site at different locations to develop relationships in surrounding Pittsburgh suburbs.
    5. Work with the Business Intelligence team to drive prospecting efforts for the sales team.
    6. Provide recommendations to department Director on strategies and procedures to increase organizational sales results across all departments.
    7. Manage, track and monitor group sales assets/fan experiences, to ensure optimal sell-thru rate and maximize revenues.
    8. Work with the Manager, Season Ticket Service on the transition from new season accounts to the renewal universe.
    9. Work closely with the Business Intelligence team to ensure that Account Executives are using the Conversica and CRM systems accurately and responsibly.
    10. Assist team by attending sales prospect meetings, appointments, and networking events as needed.
    11. Promote a culture of innovation, where new programs and offerings are created, existing programs are enhanced and new ideas are constantly explored.
    12. Collaborate with Corporate Partnerships team to enhance overall B2B strategy in the Pittsburgh market.
    13. Develop and maintain best practices library for team members.
    14. Create, track and execute sales contests to motivate entire sales staff.
    15. Manage all aspects sales campaigns through CRM tool and sales reports, tracking ROI and lead management.
    16. All other duties as assigned by the Director, Group Sales.
    Secondary:
    1. Demonstrated success owning and delivering sales targets.
    2. Demonstrated ability to manage and motivate sales staff to achieve goals.
    3. Demonstrated organization and analytical skills.
    4. Demonstrated organizational leadership.
    Position Requirements

    Required:
    1. Bachelor's Degree or equivalent experience
    2. Minimum of 3 full seasons of sales experience
    3. Understanding of the sales process
    4. Ability to clearly and effectively explain the sales process
    Desired:
    1. Experience within a professional sports environment
    2. Sales Management experience
    3. Proficiency in CRM or software systems
    Location
    Pittsburgh, PA

    Full-Time/Part-Time
    Full-Time

    Shift
    Days

    This position is currently accepting applications.
  • University of Pittsburgh

    Director of Ticket Sales

    2 days ago

    University of Pittsburgh Pittsburgh, United States

    · Director of Ticket Sales · The Director of Sales will oversee new sales efforts for all ticketed sports for Pitt Athletics. The candidate will work closely with the Associate Athletic Director of Sales & Service to recruit and hire ticket sales staff. The candidate will develo ...

  • teamworkonline

    Intern, Ticket Sales and Service

    3 weeks ago

    teamworkonline Pittsburgh, United States

    Our Commitment to Diversity, Equity, and InclusionDiversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and inte ...

  • Shell

    Customer Service Associate

    1 day ago

    Shell Pittsburg, United States

    Are you ready to work for a company that rewards and values your contributions? Rebel Convenience Stores offers competitive pay, health benefits, and a chance for advancement. · Customer Service Associates pay between **$16 - $19 per hour**. · Join the Rebel team for spontaneity ...

  • NovaWorks

    Working student in Business Operations

    5 days ago

    NovaWorks Mount Oliver, United States

    About MARKT-PILOT GmbH: · Be bold, think big and grow with us · We are one of the fastest growing B2B scale-ups in Germany, providing real added value for medium-sized mechanical engineering companies. With our software, we are setting a new standard in the spare parts business ...

  • Nexus Innovations

    Working student

    2 weeks ago

    Nexus Innovations East Sharpsburg, PA, United States Freelance

    **We are looking for strong support for our Customer Service department in East Sharpsburg, PA**: · Our largest client is CTS EVENTIM AG & CO. KGaA - Europe's market leader in ticketing and provider of live entertainment. In addition to our telephone booking hotline, we offer EVE ...

  • FusionWorks

    Working student Campaign Marketing

    5 days ago

    FusionWorks Wilkinsburg, United States

    About MARKT-PILOT GmbH: · Be bold, think big and grow with us · We are one of the fastest growing B2B scale-ups in Germany, providing real added value for medium-sized mechanical engineering companies. With our software, we are setting a new standard in the spare parts business ...

  • Infinity Systems

    SAP - ABAP Developer

    6 days ago

    Infinity Systems Braddock Hills, United States

    Your tasks · You work together with the customer to develop feasible concepts based on functional requirements · In addition, you develop methods and tools in the SAP backend for calling from external systems · You create comprehensive, consistent and presentable application scen ...

  • City Winery

    Concierge

    4 days ago

    City Winery Pittsburgh, United States

    Wine, · food, and live entertainment collide at City Winery to create a dynamic and · incredibly unique workplace. Since 2008, City Winery has been turning heads · across the nation with amazing live performances, delectable cuisine, and · award-winning, locally produced wines. B ...

  • University of Pittsburgh

    Assistant Director of Digital Revenue Strategy

    5 days ago

    University of Pittsburgh Pittsburgh, United States

    · Assistant Director of Digital Revenue Strategy · Job Summary · Manages day-to-day ticketing operations, fulfills ticket orders, and answers ticketing inquiries. Oversees ticketing system and ensures accurate reporting, approvals, and dues. Coordinates the development, impleme ...

  • ASM Global

    Ticket Seller

    5 days ago

    ASM Global Pittsburgh, United States

    ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is responsible for ticket sales for shows or events by performing the duties listed below. ...

  • AEG

    2024 Game Day Staff

    4 days ago

    AEG Pittsburgh, United States

    : · The Pittsburgh Riverhounds SC and Highmark Stadium is seeking game day staff who are interested in expanding their knowledge of game day management within a professional sports venue. This is a game day/event-only position with hourly pay. Game day staff may also have the o ...

  • Compass Business Solutions, Inc.

    Manager of Audience Services

    2 days ago

    Compass Business Solutions, Inc. Pittsburgh, United States

    Job Description · Job DescriptionAbout Pittsburgh Opera · Pittsburgh Opera, Inc., a Level II member of Opera America and a constituent organization of the Pittsburgh Cultural Trust. Established by five intrepid women in 1939, Pittsburgh Opera is viewed as one of the most vibrant ...

  • University of Pittsburgh

    Assistant Director, Day Operations

    4 days ago

    University of Pittsburgh Pittsburgh, United States

    The University of Pittsburgh is seeking an Assistant Director for Day Operations for the William Pitt Union and O'Hara Student Center. The incumbent will be responsible for assisting the Associate Director for Student Unions with the supervision and management of the daily operat ...

  • Burlington

    Retail Stocking Associate

    3 days ago

    Burlington Pittsburgh, United States

    Burlington - JobID: [Retail Associate / Team Member] As a Retail Stocking Associate at Burlington, you'll: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize, and present ne ...

  • Hertz

    Customer Service Associate

    5 days ago

    Hertz Pittsburgh, United States

    · Wage: $ monthly commission · The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class ...

  • Xponential Fitness

    Sales Manager

    1 week ago

    Xponential Fitness Pittsburgh, United States

    Row House, a leader in fitness, is currently expanding the team and seeking a qualified Sales Manager that is focused on driving sales and service excellence for our luxury fitness brand. · This is the perfect opportunity to interact with clients on a daily basis to create a supp ...

  • Three Rivers Optical

    Data Entry Associate

    4 days ago

    Three Rivers Optical Pittsburgh, United States

    About the Company · Three Rivers Optical, based out of Pittsburgh, PA, has a 50+ year history as a leading independent optical laboratory serving its customers across the country with exceptional service and quality. Three Rivers Optical produces lenses for the top manufacturers, ...

  • Xponential Fitness LLC

    Sales Manager

    2 days ago

    Xponential Fitness LLC Pittsburgh, United States

    Row House, a leader in fitness, iscurrently expanding theteamand seeking a qualified Sales Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportiv ...

  • Power Home Remodeling

    Entry Level Sales Representative

    2 days ago

    Power Home Remodeling Pittsburgh, United States

    ***$4,000 Sign on Bonus*** · Entry-Level Sales Representative · Power is where hustle meets purpose. Its where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most important asset. And theres no better in ...

  • Power Home Remodeling

    Sales Representative

    2 days ago

    Power Home Remodeling Pittsburgh, United States

    ***$4,000 Sign on Bonus*** · Sales Representative · Power is where hustle meets purpose. Its where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most important asset. And theres no better investment tha ...