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    Sales Support Specialist - Minneapolis, United States - Sportradar

    Sportradar
    Sportradar Minneapolis, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Company Description

    We're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

    Job Description

    LOCATION: Work onsite in Minneapolis, MN
    WORK TYPE: Hybrid remote and onsite

    Company Description

    We're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business

    We are looking for an individual who is enthusiastic, reliable and eager to support a busy sales team to help improve efficiency as sales volume increases. Our broad selection of technically oriented products and services, culture of change, and growth mindset will ensure this new position is multifaceted and challenging.

    This position is based in Minneapolis, with a hybrid (3 days per week in-office) work environment. Candidates near our Las Vegas and New York offices will also be considered.

    THE CHALLENGE:

    • CRM utilization and maintenance
    • Update Salesforce for new products and/or product deprecation
    • Collaborate with internal CRM admins and other teams to improve CRM workflow and hygiene
    • Create and maintain best practices, and documentation thereof
    • Local (US) help for commercial team
    • Provide data and guides to help the sales team
    • Direct communication with customers (only via DocuSign)
    • Ownership of contract process, validating and ensuring accuracy pre-signature and post-signature
    • Manage communication with internal stakeholders for new contracts
    • Determine contract process metrics and improve contract process efficiency
    • Stay up-to-date with new product and feature launches, and information or requirements shared by legal, finance and other teams – and ensure sales team is on board
    • Other duties, as assigned

    YOUR PROFILE:

    • Bachelor's or associate degree in relevant field a plus
    • Experience as a Sales support specialist or Sales support associate a plus
    • Hands-on experience with Enterprise Resource Planning (ERP) and CRM systems
    • Proficiency with MS Office Suite, particularly MS Excel
    • In-depth understanding of sales principles and customer service practices
    • Excellent communication skills
    • Attention to detail (including following multi-step processes)
    • Critical thinking, analytical and prioritization skills
    • Collaborative attitude, dedication to teamwork
    • Strong sense of curiosity, commitment to continuous improvement
    • Sports enthusiasm a plus

    Pay Range: $50,000 - $65,000
    Sportradar intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors including but not limited to experience, qualifications, and location. Base pay is just one component of the Total Rewards that Sportradar provides to compensate and recognize employees for their work. Sportradar offers best-in-class benefits such as a comprehensive benefits package, performance bonus program, equity stock purchase and 401k contribution. Please consult with your recruiter to learn more as all benefits are subject to eligibility requirements.

    Additional Information

    Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences

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