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    Restaurant Manager - Miami, United States - Florida

    Florida
    Florida Miami, United States

    3 weeks ago

    Default job background
    Full time
    Description

    JOB SUMMARY:

    To oversee and
    direct the seamless running of the restaurant, including management of service
    staff and Floor Managers. Takes the lead
    when the General Manager is off duty in conjunction with other Restaurant
    Managers. Provide highly efficient and
    effective service while ensuring that all financial and statutory requirements
    are met, and supporting the delivery of outstanding customer service.

    ESSENTIAL JOB FUNCTIONS:

    ·
    Management
    and oversight of recruiting, hiring, training, scheduling, supervision of
    employees and overall performance and development.

    ·
    Appraising
    employee's overall productivity and efficiency for recommendations for
    promotions, performance evaluations, disciplining and/or terminations.

    ·
    Upholds
    the restaurant's standards and procedures are adhered to by employees and Floor
    Managers.

    ·
    Instill
    a culture of pride and ownership. Coach, develop and lead by example the
    service staff and Floor Managers to support the General Manager.

    ·
    Maintains
    standards of quality and service and station of which he/she is responsible for

    ·
    To
    maximize employee morale and productivity. To ensure all staff are well briefed
    on the daily responsibilities and are given constant supervision and motivation
    on all aspects of their work.

    ·
    To
    ensure the restaurant's operational budgets are strictly adhered to, all costs
    are controlled and any expenditure approved.

    ·
    Support
    the implementation and measurement of revenue generating initiatives, staff
    incentives and sales opportunities.

    ·
    Being
    able to assist staff in taking customer orders, telephone queries and other
    duties when necessary

    ·
    To
    maintain good working relationships with colleagues and all other departments
    and liaison with Human Resources and the General Manager with staff or
    colleague issues

    · Ensure customer
    request and feedback, both verbal and written are responded to promptly and
    efficiently

    · To abide by all
    federal, state and local labor, health and safety laws

    ·
    To
    have a complete understanding of the restaurant's policy relating to Fire,
    Hygiene and Safety; including staff training and adherence by all.

    ·
    To
    have a complete understanding of the restaurant's employee handbook and adhere
    to the regulations contained within it.

    ·
    To
    develop an open culture of communication, both formal and informal and
    encourage employee involvement.

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