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Oceanport

    Automotive Service Advisor - Oceanport, United States - P.E.P. Service Center

    P.E.P. Service Center
    P.E.P. Service Center Oceanport, United States

    2 weeks ago

    Default job background
    Remote job Full time
    Description
    P.E.P. SERVICE CENTER is a family-owned automotive service center in Oceanport, New Jersey, dedicated to providing exceptional customer service and top-notch vehicle maintenance and repairs since the year 1979. We are looking for a proactive and customer-centric Service Advisor to join our team. As a Service Advisor, you will play a crucial role as the main point of contact for our customers, ensuring a smooth and hassle-free experience throughout their vehicle service journey.

    RESPONSIBILITIES:
    • Welcome customers and assess their service requirements
    • Offer precise estimates for repairs and maintenance services
    • Arrange service appointments
    • Stay in touch with customers during the service process
    • Notify customers of any additional necessary work or manufacturer's maintenance recommendations
    • Address any concerns or issues promptly and professionally to guarantee customer satisfaction
    • Maintain a tidy and well-organized workspace
    • Collaborate with technicians and team members to ensure efficient and high-quality service delivery

    REQUIREMENTS:
    • Prior experience as a Service Advisor or in a similar customer service position is preferred
    • Excellent communication and interpersonal abilities
    • Outstanding customer service skills focusing on fostering long-term relationships
    • Aptitude for multitasking and prioritizing tasks in a fast-paced setting
    • Familiarity with automotive systems and repairs is a plus
    • Proficiency in using computer software systems

    BENEFITS:
    • Competitive salary
    • Generous paid time off
    • Training opportunities with compensation
    • Routes for career progression and professional growth
    • Discounts for employees on services and products
    • Enjoy weekends off

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