Automotive Service Advisor - Newark, United States - HERTRICH Family of Automobile Dealerships

Mark Lane

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Mark Lane

beBee recruiter


Description

Automotive Service Advisor / Auto Service Repair Writer - Full Time
Hertrich Family of Automobile Dealerships seeks an energetic
Automotive Service Advisor / Auto Service Repair Writer to enhance our world class service team
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Are you looking for spectacular growth opportunities?:


  • Do you thrive in a fast-paced environment where you have unlimited career potential?:
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Are you an enthusiastic individual who wants to work for a mission driven company?:


  • Are you people-oriented, a strong communicator and fluent in English/Spanish?
Then our Company is the right fit for you

Our Automotive Service Repair Writer is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services


_ Hertrich offers our __Automotive Service Advisor / Auto Service Repair Writer_**:

  • Extremely Competitive Salaries_
  • Medical, Dental, Vision, Accident, Cancer, Disability, & Life Plans_
  • Paid Vacation_
  • Paid Holidays_
  • Personal Days_
  • 401K Plan with Employer Match_
  • Employee Purchase Discounts_

_Automotive Service Advisor / Auto Service Repair Writer Duties __Include but are not limited to:_

  • Meet and Greet Service Customers promptly_
  • Answer incoming service calls and schedule appointments_
  • Advise customers of estimated service/repair costs and anticipated completion time_
  • Coordinate repairs/service orders with Technicians_
  • Record and report issues to the Department Supervisor_
  • Ensure complete customer satisfaction by getting it right the first time_
  • Suggest appropriate additional service to the customer_
  • Other duties as directed _

_Automotive Service Advisor / Auto Service Repair Writer __Qualifications_**:

  • Must be a customer-oriented, self-motivated team player
  • Prior sales and/or customer service experience required
  • Prior upselling experience a plus
  • Strong verbal communicator in English and Spanish preferred
  • Must be computer literate
  • High School Diploma or GED required
  • Must be available to work a flexible schedule that will include some evenings and Saturdays
  • Must have a valid driver's license and few to no points on driving record.

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