Kia Service Advisor - Elmhurst, United States - Elmhurst Acura Kia

Elmhurst Acura Kia

Verified Company

Elmhurst, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Ed Napleton Automotive Group is looking for our next
Service
Advisor. Located at Napleton's Elmhurst Acura, the
Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations.

You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states.

Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

Pay Plans above industry standard
Family Owned and Operated
90+ years in business
Medical, Dental, and Vision Insurance
401k and additional benefits
Accrued Vacation Time
Discounts on products, services, and vehicles
Extensive and ongoing training with specialists

Responsibilities:

Work with customers to ensure we meet and address all vehicle maintenance needs
Write repair orders for customers with full transparency of cost and time estimates
Provide exceptional and timely communicationkeeping customers updated throughout the process
Communicate frequently with Technicians and Parts to ensure timely completion of work
Exhibit a positive attitude and strong work ethic with customers and coworkers.
Utilize cutting edge Fixed Operations Technology

Job Requirements:

Exceptional Customer Service Skills
Tech Savvy

- able to learn and utilize technology

Previous Automotive Service Advisor Experience is a plus but not required
18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws_