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Patient Access Advocate II - Reidsville, United States - Cone Health
Description
Patient Access Advocate II
ID
Location
Annie Penn
Work Location
US-NC-Reidsville
Division : Name
Annie Penn Hospital
Department : Name
APH-Patient Access
Category
CLERICAL/ADMIN
Position Sub-Category
ADMISSIONS
Position Type
Relief (PRN)
Employment Type
Employee
Exempt/NonExempt
Non-Exempt
FTE
0.00
Workforce Status
Onsite
Work Hours
0.04
Provider Schedule (specific schedule)
PRN
On call Required
No
Sub Category
Admissions
Overview
Talent Pool - Administrative & Clerical The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. This is a PRN/Relief role.
Responsibilities
- Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing. Assists new employees with registration workflows.
Qualifications
EDUCATION: REQUIRED: High School Diploma or equivalent.
PREFERRED: Graduate of a certified medical office training course. EXPERIENCE: REQUIRED: 1 Year clerical experience in medical setting.
PREFERRED: Proficient in EPIC Cadence/Prelude and Customer Service experience in healthcare setting. LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
Certification in Health Care Access (CHAA, CAA)