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    Receptionist - Southlake, United States - Frenchies of Southlake

    Frenchies of Southlake
    Frenchies of Southlake Southlake, United States

    3 weeks ago

    Default job background
    Description
    We believe you should LOVE where you work; here are a few reasons you'll love Frenchies:
    • Opportunities for personal and professional growth
    • A fun working environment, with supportive co-workers
    • Exposure to new skills and opportunities allows for change and growth
    • Discounts on services and products
    • Medical benefits for full time employees
    • Bonus structure
    Job Summary
    Frenchies Modern Nail Care is looking for a dedicated receptionist/concierge to join our team When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand- this is our concierge The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is excellent at working with computers

    Responsibilities
    • The Concierge is accountable for all front desk operations including phone, retail sales, cash transactions, guest POS activities, guest experience cycle, and general day-to-day operations.
    • Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, membership sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties.
    • Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties.
    • Must be flexible to help with coverage of shifts in short-notice/emergency situations (sickness, etc.)
    • Customer contacts and rescheduling if needed.
    • Other duties as assigned in the spirit of teamwork.
    Qualifications
    • 2+ years of customer service experience
    • Experience as a receptionist preferred
    • Exceptional customer service and professional phone manner
    • Overachieving attitude and enhanced work ethic
    • Advanced computer skills
    • Excellent multi-tasking skills
    • Must be willing to work Friday-Sunday
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