Front Desk Receptionist - Southlake, United States - Dogtopia of Southlake

Dogtopia of Southlake

Verified Company

Southlake, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Bring your dog to work? That's right Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a front desk coordinator.

This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you What a bonus

What we offer:
Let's look at what Dogtopia does for you

It's always bring your dog to work day
Education in basic dog obedience and training
Fun, Dynamic team culture with over 200 locations
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling

Now that we have the fun out of the way let's get into what you can offer us.

Day to day Duties

Data Entry
Building lasting relationships with our Pet Parents
Tracking relationship and communication with Pet Parents
Greeting EVERYONE that walks in or out of Dogtopia
Understanding our Dogtopiaisms

The rules by which we, as Dogtopian's love by are:
We LOVE life unconditionally like a dog

We STAY loyal to our pack

We CHASE the absolute highest standard of safety

We PLAY to our fullest potential

We TREAT every day like It's the Most Exciting Day Ever

Clean and Safe Environment
- to ensure our furry friends are always in a safe and clean environment, we take pride in working as a team to get all the nitty gritty complete

Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards.
Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues

Customer Service and Presentation

Maintains neat and organized Front Desk team area at all times
Sets the example for the 3 S's (Smile, Story, Satisfaction) and hold accountable to internal and external customer service standards
Strive for high customer review ratings
ENJOY your Team GROW your Team And PLAY to your fullest potential

As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.