-
Support Engineer
2 weeks ago
Sagitec Solutions Tampa, United StatesRole Overview: · Sagitec is seeking a Support Engineer to monitor multiple cloud infrastructure environments, their availability, and performance for our HealConnect clients. The successful candidate will support our Azure Cloud Environment for and manage the data transferred in ...
-
Advanced Support Engineer
2 weeks ago
Check Point Software Technologies Ltd. Tampa, United States Full timeWhy Join Us? · As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting ou ...
-
Senior Tactical Support Engineer
1 week ago
Sigma Defense Tampa, United States Full timeSigma Defense is seeking a Senior Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Support, Training Support and Enhancem ...
-
Technical Support Engineer I, InsightVM
5 days ago
Rapid7 Tampa, United StatesTechnical Support Engineer I - IVM · We are seeking a full time Technical Support Engineer I who will be based out of our Rapid7 office in Tampa, Florida In this role you will be supporting customers by using your networking skills to troubleshoot complex issues via phone, email ...
-
Lead Application Support Engineer
3 weeks ago
DTCC Tampa, FL, United StatesDo you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed ...
-
Sr. Technical Support Engineer
2 weeks ago
Palo Alto Networks Tampa, United StatesCompany Description · Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company bu ...
-
Field Support Engineer II
2 weeks ago
Coretelligent Tampa, United States· **Candidate must be located in or around the Tampa Bay area** · Founded in 2006, Coretelligent is a provider of comprehensive managed IT solutions, specializing in areas like cybersecurity, private cloud services, IT planning and strategy, and backup and disaster recovery. We ...
-
Big Data/ Hadoop L3 Support Engineer
3 weeks ago
LTI - Larsen & Toubro Infotech Tampa, United StatesAbout LTIMindtree · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation part ...
-
Big Data/ Hadoop L3 Support Engineer
4 weeks ago
LTI - Larsen & Toubro Infotech Tampa, United StatesAbout LTIMindtree · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation part ...
-
Support Engineer
3 weeks ago
Uptime Solutions Ltd Tampa, United States Full time1st Line Support Engineer (FT) - Hybrid after the qualifying period · What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem s ...
-
Regional Support Engineer Site Lead
2 days ago
PVM Inc Tampa, United StatesJob Description · Job DescriptionSalary: · Regional Support Engineer Site Lead · Tampa, Florida · ACTIVE TS clearance with SCI eligibility required · PVM is actively seeking a Regional Support Engineer Site Lead located in Tampa, Florida. In this role, you will oversee and manag ...
-
Mid-Level Tactical Support Engineer
1 week ago
Sigma Defense Tampa, United StatesJob Description · Job DescriptionSigma Defense is seeking a Mid-Level Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Su ...
-
Production Support Engineer
2 weeks ago
Open Systems Technologies Tampa, United StatesProduction Support Engineer · Tampa, FL · As a production support engineer, the person will be responsible for providing advanced technical support and troubleshooting for critical production applications. · Skills required: · • 8+ years of experience in production support. · • 8 ...
-
Technical Support Engineer
3 weeks ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. · The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" ...
-
Production Support Engineer
2 weeks ago
Experis Tampa, United StatesA multinational banking client is seeking a dynamic and experienced Production Support Engineer to join our team in Tampa, FL. This is a hybrid position, with the opportunity to work onsite three days per week. This is initially a 6+ month contract position, with a high possibili ...
-
Technical Support Engineer
3 weeks ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · The IT Technical Support Engineer position is one that provides rotational support for our clinics with Hands On technical support and training. · This position will be responsible to ensure that the Tier 1 vendor is providing timel ...
-
Production Support Engineer
2 weeks ago
Axelon Tampa, United States ContractGlobal Financial Firm located in TAMPA, FL has an immediate contract opportunity for an experienced Production Support Engineer · "This role is currently on a Hybrid Schedule. · You will need to have reliable internet, computer and android or iphone for remote access into the c ...
-
Production Support Engineer
4 weeks ago
Motion Recruitment Tampa, United States CONTRACTGrow your career as a Production Support Engineer with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. · Join one of the world's most renowned global banks and trusted bra ...
-
Production Support Engineer
3 weeks ago
Axelon Tampa, United StatesGlobal Financial Firm located in TAMPA, FL has an immediate contract opportunity for an experienced Production Support Engineer · "This role is currently on a Hybrid Schedule. · You will need to have reliable internet, computer and android or iphone for remote access into the c ...
-
Application Support Engineer
3 weeks ago
DTCC Tampa, FL, United StatesAs you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. · Retirement benefits · DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote ( ...
Technical Support Engineer - Tampa, United States - Mastech Digital
Description
*Job Title : IT Technical Support Engineer*
The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training.
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
This position will require Customer Relationship Management support as it applies to the technology infrastructure (Issues, risks, mitigation plans, clinic documentation, communication to IT group for clinic needs, and drive customer satisfaction)
QUALIFICATIONS
Education: Bachelor's degree in computer science preferred
Previous Experience: 2-5 years Help Desk experience and proven experience documenting ticket detail to support development of knowledge-based articles for Tier 1.
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
Thank You