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Appleton

    Member Service Representative - Appleton, United States - CoVantage Credit Union

    CoVantage Credit Union
    CoVantage Credit Union Appleton, United States

    1 week ago

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    Description

    ** Member Service Representative**

    **Job Category****:** Member Specialists **Supervisor****:** Phillip Jankowski **Requisition Number****:** MEMBE002144 Showing 1 location **Job Details**

    **Description**

    Starting wage range for this role is $ $16.25 per hour, increasing based on experience and qualifications. As a CoVantage team member, you'll receive the equivalent of $12.50 per hour in benefits* These benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service. **This is position is also eligible for a $1.25 per hour pay differential**

    **Based on an individual earning $15.75 per hour, electing specific benefit packages, and achieving full bonus.*

    Job Duties

    Provide members with professional, high quality service and assist as needed with the Interactive Teller Machines

    Provide members with accurate information regarding credit union products and services and refer the member to the appropriate person or department if unable to provide the member with information requested

    Process transactions to member accounts accurately and in a timely manner

    Open accounts and process consumer loans to ensure members are well served and to best meet organizational goals and objectives

    This individual will work a varied schedule including working multiple Saturdays per month.

    Qualifications

    High school diploma or equivalent and previous experience working in a financial institution or service or sales related capacity

    Working knowledge of software programs such as Microsoft Office and Windows programs

    Detailed knowledge of the credit union and its services

    Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis

    Are punctual and maintain a neat, professional appearance and have proper business telephone etiquette

    Exhibits above average performance accuracy, productivity and member service

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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