Patient Services Representative - Green Bay, United States - PREVEA HEALTH
Description
Prevea has several openings for Patient Service Representatives in Green Bay. There are full-time, part-time, and casual openings.Brief Description of Job Responsibilities:
Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner. Serves as a liaison between patient and medical staff. Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person.
- Coordinate communication between patients, family members, medical staff, providers and administrative staffvia phone, in person, or through MyPrevea.
- Direct patient inquiries or complaints to appropriate parties.
- Assist patient or caller in directing medical concerns; receive and route messages to appropriate staff.
- Obtain and confirm accurate demographic and insurance/coverage information.
- Schedule and confirm patient appointments.
Education/Experience/Certifications:
- Experience in customer service, insurance and/or healthcare setting preferred
- Proficient interpersonal, telephone and computer skills
Job Types:
Full-time, Part-time
Pay:
From $16.25 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Work Location:
In person
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