Call Center Representative - Boston, United States - Insight Global

Insight Global Boston, United States

3 weeks ago

Description

Job Description

Insight Global is looking for 2 individuals to join an established team of Call Center Operators supporting multiples hospitals and private practices within the state of Massachusetts.

Schedules will be Monday to Friday 8-4 or 9-5. Day to day includes inbound calls for various department transfers (billing, radiology, physicians, scheduling, etc).

Will handle roughly inbound calls per day and be able to utilize the directory to connect individuals to the appropriate department.

Company Description· The work awarded is called Gulf Range Enhancement OTA. This OTA funds the company or testing efforts to enhance the Gulf Range. The Gulf Range is a land range 2-3x the size of Redstone. Testing ground for boats, planes, subsea product, etc. This team takes customer ideas makes it usable. They do all the mechanical, electrical, firmware, cyber, RF, networking, corrosion, obsolescence, integrations, fabrication, assembly, test. The customers who use the test range differ from who they are and what they want to test.

Our team takes the want/idea, designs and develops a testable solution, and utilizes the repositories of techniques, tools, designs, etc.

to continue to build our base solutions tool set.

Because this is not one singular product and is a service to many potential products, the experience we are looking for needs to be multidisciplinary, general engineering services.

Our team reprioritizes frequently.
\t· They design/develops the solution all the way to the point of making it a testable product on the test range. One example that has just reached test phase is a 9x35 ft buoy out in the ocean that will serve as a launch pad for things. They will perform customer test support on it and are integrating into all their test operations.

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Call Center Representative - Boston, United States - Insight Global

Description

Job Description