- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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assistant professor- medical assistant program - Cincinnati, United States - TriHealth
Description
Job Description
Job Responsibilities:
Manage all aspects of the medical assisting program including curriculum design, implementation procedures, assessment and evaluation, and data collection and reporting for programmatic accreditation.
Recruit and maintain members for the program Advisory Committee as required for CAAHEP accredited programs and schedule meetings at least once annually for input and reporting processes.
Assist in planning, monitoring and evaluating the instruction and supervision provided by adjunct (part-time) instructors and off-campus preceptors at clinical sites.
Contribute to campus and college activities and initiatives including participating in program and department faculty meetings and serving on committees and participating in college functions.
Other Job-Related Information:
The program coordinator will hold office hours for the purpose of meeting with students to provide individual instruction and/or guidance; Assess the instructional needs of students in the program and coordinate the development of a plan to address these needs with the College Academic Support professionals; Work with the College Admissions team to recruit students into the program; and Participate in student activities, pinning, and graduation ceremonies.
Job Overview:
This position is primarily responsible for the instruction of students in the general education program; responsible for classroom and laboratory teaching activities in assigned course.
Actively supports an outcomes-based learning centered culture through continued professional development for improvement of self and the college in keeping with the College's learning-centered values and goals.
Reports to and operates under the direction and supervision of the Department Chair.Job Requirements:
Master's Degree in a field related to the course discpline
Provide evidence of recognized professional competence Familiarity with Microsoft Word, Excel, and PowerPoint Must have either proven or presumptive scholarship in subject matter field
3-4 years experience in Education
2-3 years experience Teaching faculty will have at least 24months of sufficient diversified professional experience to support effective teaching
Job Responsibilities:
Participates in the planning and implementation of the course, and reviews and revises content as necessary. Selects audiovisual materials, references and other appropriate resources to facilitate learning. Prepares, administers and analyzes evaluation methods. Coordinates learning experience with appropriate clinical staff. Consults with area Department Chair. Attends course meetings.
Presents in an organized manner. Develops presentation to encompass new concepts, principles, term and clinical application. Presents in an expressive manner encouraging student contributions. Uses a variety of teaching strategies. Implements ongoing assessment of student learning.
Evaluates student achievement of expected learning behaviors. Provides verbal/written feedback.
Supports college operations. Participates in systematic plans of evaluation. Participates in the advisory roll for student learning. Attends college functions. Supports college goals. Serves as a member of a committee, sub-committee or task force in addition to College Assembly. Attends college educational programs.
Other Job-Related Information:
This role would be overseeing the medical assistant program. See below for the job description and job responsibilities.
The Medical Assisting Program Coordinator is directly responsible for teaching and managing all aspects of the medical assisting program.
Responsibilities include teaching clinical and administrative technical courses in the program, participating in educational planning and program organization, evaluating student performance, serving as a faculty advisor, and assisting with monitoring student and program outcomes as required for programmatic accreditation.
Job Responsibilities:
Manage all aspects of the medical assisting program including curriculum design, implementation procedures, assessment and evaluation, and data collection and reporting for programmatic accreditation.
Recruit and maintain members for the program Advisory Committee as required for CAAHEP accredited programs and schedule meetings at least once annually for input and reporting processes.
Assist in planning, monitoring and evaluating the instruction and supervision provided by adjunct (part-time) instructors and off-campus preceptors at clinical sites.
Contribute to campus and college activities and initiatives including participating in program and department faculty meetings and serving on committees and participating in college functions.
Other Job-Related Information:
The program coordinator will hold office hours for the purpose of meeting with students to provide individual instruction and/or guidance; Assess the instructional needs of students in the program and coordinate the development of a plan to address these needs with the College Academic Support professionals; Work with the College Admissions team to recruit students into the program; and Participate in student activities, pinning, and graduation ceremonies.
Working Conditions:
Climbing - Rarely
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...
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