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Host - Bob's Steak & Chop House - Part Time
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Host - Bob's Steak & Chop House - Part Time
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Bourbon Steak Food Runner
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Host / Hostess - Bourbon Steak
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Host / Hostess (Part-Time) - Bourbon Steak
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Server Assistant
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Bourbon Steak Nashville- Sommelier
1 week ago
Turnberry Associates Nashville, United StatesGeneral Summary of Duties: · The Sommelier's job is to motivate and mentor staff's wine knowledge, inspire and delight our guests with their wine service, and commit themselves to fostering and environment of excellence in food, wine and service. Duties include: resolving guest i ...
Bourbon Steak Server - Nashville, United States - Turnberry Associates
Description
** Bourbon Steak Server**
**Job Category****:** Food & Beverage - Front of the House **Requisition Number****:** BOURB04604 Showing 1 location **Job Details**
**Description**
**About the JW Marriott Nashville:**
The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.
Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via , and .
Examples of Duties (includes but is not limited to the following):
Understand and perform job duties to the expectations of BOURBON STEAK and the restaurant Service, Food, Beverage and Wine manuals
Perform all side work applicable to assigned station
Participate in Pre-Shift meetings and learn new menu items
Welcome all guests and ensure guests receive responsive, professional and gracious service at all times
Describes dinner features as needed, including menu changes and daily additions
Assisting the kitchen in expediting the service process in order to maintain the flow of service throughout the dining room
Describes dinner features as needed (including changes and additions)
Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have
Liaise with support staff to ensure communication at all times about wants and needs of guests
Understand the order taken and any changes in the menu, dietary restrictions, food allergies, etc
Aware of all upcoming orders and status of tables expecting food
Always uses position numbers and proper spiels
Sells and serves food and beverages
After serving each course, monitors guest for satisfaction
Oversees table maintenance, coordinates service at the table with fellow team members. Works with Bussers in clearing and re-setting tables
Works with Bussers in keeping service stations stocked with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc
Makes sure that the guests check is accurate and presented promptly with a thank you. Ensures that change or charge slip is returned to the guest in a timely manner
Ensure that all food and products are consistently prepared and served according to the restaurants standards
Maintain a clean, safe environment all times in the Dining Room and all service stations
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests
Perform additional duties and projects as assigned
Position Requirements:
Ability to speak, read, write and understand English
Must be able to read and write to facilitate the communication process
Requires good communication skills, both verbal and written
Must possess basic computational ability
Must possess basic computer skills. Must have complete knowledge of POS system
Knowledge of the appropriate table settings and service ware
Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties
Must have complete knowledge of and use the service guidelines outlined in the Front Server Manual
Must have complete knowledge of products and specifications that is outlined in the dinner menu matrix and the cuisine, beverage and wine manual
Professional demeanor appropriate for a luxury environment
Education:
High school or equivalent education required
Typical Physical / Mental Demands:
Must be able to stand, walk, sit for prolonged periods of time
Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis
Must be able to bend, stoop, crouch
Must use hands to reach, grasp, handle, pull and push
Must have good near and far vision
Must be able to hear, talk, smell
**Qualifications**
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**Education**
**Experience**
**Licenses & Certifications**