- To follow, enforce, comply and adhere to all Bobs Steak & Chop House rules, policies, procedures, standards and recipes always.
- Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- Set tables according to type of event and service standards.
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Record transaction in MICROS system at time of order, and adhere to cash handling standards.
- Check in with guests to ensure satisfaction with each food course and/or beverage.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Clean and set up tables.
- Polish and clean the water glasses in his/her assigned station before opening hours.
- Station set-up and breakdown/side-work.
- Perform any other duties as assigned by the restaurant manager.
- Be pleasant, smile and greet all guests, using surnames when obtained.
- Minimum 1-year fine dining serving experience, preferably in a steak house.
- Must be TABC certified.
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
- Previous cash handling experience required.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- Ability to accurately and efficiently input information into MICROS.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Must be able to work a variety of shifts, including weekends and holidays.
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
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Fine Dining Server - Nashville, United States - Omni Hotels
Description
Location:
Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashvilles vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the citys distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.
The Omni Nashville Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.
Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts If you love hospitality, and have a passion to serve others then youll love working with the Omni Nashville Hotel apply today
Since the opening of the first Bobs Steak & Chop House in Dallas, Texas, in 1993, the name Bobs has been synonymous with a great steakhouse experience. Building on the reputation we earned at our original Dallas location, Bobs has opened restaurants nationwide that offer the best cuts of meat available. Bob's Steak & Chop House offers competitive rates, growth opportunities, health insurance and is open for dinner only and closed on Sundays and closed most major holidays.
This position delivers prompt, friendly, courteous service to Guests ensuring all order for guests and servers are done accurately and in a timely manner.
Responsibilities:Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
