- Develops professional customer relationships by providing daily updates on open work orders via customer portal, email, and verbal communication
- Drafts and submits quotes.
- Manages and dispatches appropriate service technician/subcontractor to satisfy customer service request based on skills, nature of the request, location of request, and location of technician/subcontractor
- Provides status updates on each work order to customers including pictures and appropriate documentation/notes
- Creates purchase orders
- Negotiates rates with subcontractors
- Responsible for resolving billing discrepancy issues/questions
- High School Diploma or GED
- Previous experience in customer service, logistics, or other related fields
- Strong ability to meet deadlines, prioritize and multi-task
- One or more years of experience working in a fast-paced customer service environment requiring heavy telephone, e-mail interaction
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation
- Excellent written and verbal communication skills
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Dispatch
13 hours ago
Simple Laboratories Harwood Heights, United States**JOB FUNCTION**: · - Answer calls from clients and dispatch field staff accordingly. · - Deliver daily routes to phlebotomists and couriers. · - Communicate effectively with multiple departments. · - Manage scheduling, changes in draw orders, pick-ups. · - Maintain confidentiali ...
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Dispatch Supervisor
3 days ago
CXI Trucking Melrose Park, United StatesMonday-Friday, · **CXI Trucking** has an immediate need for a City Dispatch Supervisor at our Melrose Park, IL facility to manage dispatch operations and assist to coordinate warehouse operations. · **Responsibilities will include**: · - Delivery Planning for daily deliveries uti ...
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Personal dispatcher
3 weeks ago
Horizon Innovations Maywood Park, United StatesTOGETHER MASTERING NEW CHALLENGES · Are you looking for a new job? Variety and personal development are important to you? · Then we should get to know each other. · Our colleagues from Kassel are currently looking for a Personnel Disponent (m/f/d) to support them. · Piening P ...
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City Dispatcher Supervisor/ Delivery Planner
1 week ago
CXI Trucking Melrose Park, United States**CXI Trucking** has an an opening for a qualified **City Dispatch Supervisor/Delivery **_Router/Planner_**_ _**at our Melrose Park, IL facility to manage dispatch operations and coordinate warehouse operations. · Days: Monday through Friday · No Weekends · Hours: 3:30p.m. to 1:3 ...
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Dispatcher
1 week ago
Helios Commercial Service Partners Chicago, United States**Dispatchers** are responsible for dispatching, scheduling, and coordinating the logistics of service calls for our HVAC Service Technicians. To succeed in this role, you should be highly organized and able to perform multiple tasks for different clients and field employees simu ...
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Dispatcher
3 weeks ago
Dart Container Chicago, United StatesCoordinates product, vehicle, and driver availability to dispatch company-owned trucks to ensure timely delivery of products to customers and third parties. · **Day-to-Day Role**: · - Follow and commit to meet Key Performance Indicators (KPI's) for safety, quality, efficiency, an ...
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Dispatcher
3 weeks ago
Dutch Farms, Inc Chicago, United States: · **Dutch Farms is a family company; family-owned, family operated, family loved**. We offer a full line of farm-fresh dairy products our founders could only dream of in the early days. Brian and Bruce Boomsma founded Dutch Farms in 1987. Their father, Archie Boomsma, passed th ...
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Dispatcher
3 weeks ago
Quantix SCS LLC Chicago, United States Full time: · **Position Overview**: · The Dispatcher: · Coordinates the inbound and outbound loads to/from Quantix facilities. Also processes the paperwork necessary to facilitate these movements. Acts as the liaison between Carriers, Quanitx Customer Service Representatives, Operations D ...
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Dispatcher- Chicago, Illinois
3 weeks ago
Tech24 Bensenville, United StatesDispatcher, Alliance Mechanical, a Tech24 company. · Contact Brad at · The Dispatcher is the central hub of communication between the Customer and Technician. The position will require you to answer phone calls, and then communicate effectively with the necessary Technicians in ...
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Dispatcher
3 weeks ago
First Student Wheeling, United States**First for a reason** · First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximatel ...
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OWL Inc Transportation Maywood, United StatesOwl Inc Transportation is currently seeking qualified, reliable Transportation Dispatchers with great customer service skills, ability to multitask, and pays attention to detail. Applicants must also be willing to drive as needed as well. If you familiar with the Jacksonville are ...
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City Dispatcher Supervisor/ Delivery Planner
5 days ago
CXI Trucking Melrose Park, United States**CXI Trucking** has an an opening for a qualified **City Dispatch Supervisor/Delivery **_Router/Planner_**_ _**at our Melrose Park, IL facility to manage dispatch operations and coordinate warehouse operations. · Days: Monday through Friday · No Weekends · Hours: 3:30p.m. to 1:3 ...
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Dispatcher
3 weeks ago
Mark It Express Lemont, United StatesMark-it Express is a fast-growing asset-based 3PL, Intermodal trucking, and freight brokerage company based in Chicago. We are currently seeking an energetic Dispatcher or Dispatch Assistant to join our team out of our Lemont, IL terminal. · At Mark-it Express, we believe in fost ...
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Dispatcher
3 weeks ago
Lakeshore Recycling Systems West Chicago, United StatesThe **Dispatcher** is responsible for providing an outstanding customer experience while managing the customer's needs in a timely, effective manner. Each dispatcher is assigned an area zone and is required to prioritize calls by requested times, size of customer, and customer ne ...
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Dispatcher
5 days ago
Midwest Express Mount Prospect, United States'''Overview''' · We are currently seeking a skilled and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and managing transportation operations. This is an excellent opportunity for someone with strong organizational skill ...
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Dispatcher
3 weeks ago
Schillings Mokena, United States**Responsibilities**: · - Coordinate deliveries based on customer delivery times · - Utilize a fleet of 30 various types of vehicles to ensure prompt delivery times · - Pair delivery stops to ensure efficient routing · - Utilize dispatch software to ensure it is being utilized to ...
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Dispatcher
3 weeks ago
C&L Maintenance, Inc. River Grove, United StatesJob Type · Full-time · Description · CLM Midwest is looking for a Dispatcher to join our Operations team. As a Dispatcher, you will utilize the company work order management system to effectively schedule Service Technicians and ensure that customer commitments are met. This incl ...
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Dispatch Assistant/scheduler
2 weeks ago
K Express, Inc. Bensenville, United StatesMust have experience in the trucking industry · Schedule, plan and resolve next day service to ensure 100% percent on-time compliance with scheduled pick up and appointment times. Answer calls from customers and consignees, complete their requests (providing tracking and ETAs, sc ...
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Dispatcher
3 weeks ago
Savers | Value Village Franklin Park, United States110 Rock Industrial Park Dr Bridgeton, MO 63044 · **Who we are:** · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a fu ...
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Ambulance Dispatcher
1 week ago
MedEx Ambulance Service Skokie, United States**Ambulance Communications Center - Dispatcher** · *** · **ESSENTIAL FUNCTIONS**: · - Appropriate deployment of emergency and non-emergency resources. · - Interact with field personnel professionally over the phone and radio. · - Receive requests for ambulance transportation. · - ...
Dispatcher - River Grove, United States - C&L Maintenance Inc
Description
Job Description
Job DescriptionDescription:CLM Midwest is looking for a Dispatcher to join our Operations team. As a Dispatcher, you will utilize the company work order management system to effectively schedule Service Technicians and ensure that customer commitments are met. This includes dispatching Service Technicians according to the schedule, receiving customer calls and adjusting schedule as required, successfully completing calls, and creating accurate completed work order records ready to be priced and invoiced.
Responsibilities:
JOB REQUIREMENTS
Successful candidates for the role of Dispatcher are highly motivated and are able to solve problems. Our Dispatchers are knowledgeable and go above and beyond in providing a high level of customer service to our customers.
Qualifications:
Must Haves: