Dispatcher - West Chicago, United States - Lakeshore Recycling Systems

Lakeshore Recycling Systems

Verified Company

West Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The
Dispatcher is responsible for providing an outstanding customer experience while managing the customer's needs in a timely, effective manner.

Each dispatcher is assigned an area zone and is required to prioritize calls by requested times, size of customer, and customer need.

You will be directly responsible to ensure work is being done in the most efficient way possible while driving productivity to meet goals set by management.

Responsibilities

Answer and assist every ETA call that comes into the dispatch center while keeping our customer experience top notch
Route and send daily orders into the system to the driver's route while maintaining communication throughout the day with the driver
Keep an upbeat and positive attitude throughout the day in the midst of heavy phone volume with drivers
Work a Saturday rotation as instructed by management
Enter customer issues into the system for management to review
Report damage and/or accidents to rolloff operations manager

Qualifications / Knowledge / Critical Skills

Ability to multitask
Strong written and verbal communication skills
Task oriented
Upbeat and energized to complete tasks with a positive attitude
Waste industry experience preferred but not required
General industry knowledge preferred but not required
Good general computer knowledge and typing skills
Must work well under pressure
Fluency in Spanish is a plus
Excellent communication skills to interact with drivers, vendors, and customers
Strong organizational skills to effectively manage transportation activities

Physical Demands / Environmental Factors

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Occasionally required to stand and walk
Must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
Some regional travel required

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.

Note:
Experience in transportation management or dispatching is preferred.

Pay:
$ $27.00 per hour

Benefits: