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North Liberty

    Site Manager - North Liberty, United States - Lakeshore Recycling Systems

    Lakeshore Recycling Systems
    Lakeshore Recycling Systems North Liberty, United States

    3 weeks ago

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    Description
    Job Description

    Job Description

    The Company
    LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment.

    Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.

    We are excited to hire candidates that align with our Vision and Values:

    To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.

    Live Safety
    • Serve With Passion
    • Innovate Relentlessly
    ● Engage With Integrity
    Build Community ● Be Accountable

    Position Title and Summary
    The

    Site

    Manager

    leads and drives operational efficiencies and deliver expected results in the areas of safety, quality, delivery, cost, and cash. This role builds operational talent, addresses key operational performance challenges, and implements sustainable standard practices. The Operations Manager should be comfortable multitasking and working cross-functionally with different business units.

    Reports To

    XXX
    Responsibilities

    Health and safety:
    Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environment areas
    Promote a positive safety culture through leadership by example
    Ensure strict compliance with all health and safety rules and state regulations
    Implement and manage all safety initiatives
    Ensure safety processes and procedures are up to date

    Financial management:
    Promote a culture of high performance and meeting/exceeding expected results
    Drive and track financial performance via annual operations budget and monthly operations forecasting
    Review cost on a month-end review and ensure all costs are accounted for and are accurate
    Participate in monthly estimating job cost and financial reviews
    Effectively develop goals and objectives to implement actions
    Track performance and continuously look for opportunities for improvement

    Topline & customer focus:
    Work with all business units to drive customer attraction, retention, and quality service
    Seek opportunities to meet and exceed customer expectations
    Ensure a quality product/service within operations and actively work to resolve issues

    Operations management:
    Accountable for scheduling shifts, planning for call-ins/no shows, and reporting department metrics and performance
    Evaluate customer support and identify solutions for customer issues
    Set a motivational tone and establish a high degree of optimism focused on employees in the work environment
    Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities

    People Management:
    Supervise team members, dispatchers, and drivers
    Evaluate performance and deliver feedback
    Develop measures to motivate employees
    Conduct succession planning
    Participate in the development of emerging leaders to be ready to move into higher level roles

    Qualifications / Knowledge / Critical Skills
    3-5 years of experience as Operations manager and/or Supervisor
    Ability to multi-task
    Strong organizational, written, and verbal communication skills
    Must be a self-starter and have a high level of accountability
    Upbeat and energized to complete tasks with a positive attitude
    Must work well under pressure and have a strong attention to detail
    Must be willing to learn and practice all safety procedures as safety is our highest value
    Excellent Microsoft Word, Excel, Power Point & Outlook skills
    Physical Demands / Environmental Factors
    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
    Occasionally required to stand and walk
    Must frequently lift and/or move up to 10 pounds
    Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
    Some regional travel required


    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

    Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    If you have a disability or special need that requires accommodation, please let us know.

    #J-18808-Ljbffr

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