Dispatcher - Chicago, United States - Dart Container

Dart Container

Verified Company

Chicago, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Coordinates product, vehicle, and driver availability to dispatch company-owned trucks to ensure timely delivery of products to customers and third parties.

Day-to-Day Role:

Follow and commit to meet Key Performance Indicators (KPI's) for safety, quality, efficiency, and service requirements
Follow practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet the company quality standards
Follow and commit to safety and GMP (Good Manufacturing Practices)
Plan, schedule, coordinate, dispatch, route, and track tractors and trailers
Develop efficient routes to ensure that deliveries are made in a timely fashion
Monitor all trips realtime and effectively coordinate pickups and drop offs
Maintain contact with drivers throughout their shifts and address routing or emergency issues; escalate as appropriate
Monitor road conditions, construction zones, and accidents in order to revise routes as needed
Interact with and update customers on the status of their deliveries including potential delays
Identify and seek to resolve potential problems
Monitor and track drivers' working hours and vehicle usage
Interface with supervisor to secure additional drivers, utilize outside carriers, modify existing equipment, or acquire additional equipment to satisfy capacity demands with corporate
Enter, record, maintain and track data, logs, reports and other required documentation using ERP or other systems; Ensure regulatory requirements are maintained
Create, compile, and deliver required reports

Core Skills and Qualifications:

High School Diploma or GED and one (1) year previous automotive freight dispatching experience
Quick decisionmaking skills, especially under pressure
Excellent verbal communication and customer service skills, including a pleasant phone demeanor
Experience using Microsoft Office, including the ability to create reports, documents, and spreadsheets in MS Word and MS Excel
Strong attention to detail and accuracy
Organizational skills including the ability to prioritize workload to meet deadlines
Ability to effectively manage and execute multiple tasks, projects and priorities
Math skills to include simple addition, subtraction, multiplication and division
Demonstration of minimum proficiency with the English language in order to ensure effective new hire training and ongoing communications about safety and quality issues

Preferred Skills and Qualifications:

SAP experience
Basic understanding of Hours of Service (HOS) regulations
Previous Electronic Logging Device (ELD) experience, Omnitracs

_Overview:

__Dart makes everyday products that give people the freedom to enjoy the food & drinks they love, wherever they are.

From to-go containers and dinnerware to tamper-evident food packaging and even the red Solo cup, Dart products have been keeping people on the go and having fun for more than 50 years.

Dart is a family-owned, family-focused company of 13,000 employees united by a shared set of values. Headquartered in Mason, MI, Dart has 30 locations in four countries._

_ Benefits:

__ Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.