- Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence
- Models, upholds and implements Caribou policies, practices, and standards
- Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development
- Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding)
- Keeps the team engaged and energized
- Responsible for execution of Role Based Training and LTO/Promotional Window training
- Demonstrates clear and effective communication to team about expectations and "the why behind the what"
- Keeps accurate records in Workday
- Ensures overall safety of Team Members and Guests
- Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression
- Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team
- Exemplifies/embodies incredible guest experience at all times
- Trains and develops team to provide a best in class guest experience
- Demonstrates and teaches guest recovery
- Takes ownership of Guest Satisfaction metrics and results
- Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
- Is a brand ambassador in the community including involvement, leadership and "being Caribou" in every interaction
- Consistently acts as the business owner - taking full ownership of the success of the store and team
- Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics
- Outspoken and relentless champion of executing standard operation procedure
- Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
- Has deep understanding of P&L to build financial plans and fiscal responsibility
- Creates energy, enthusiasm and focus on meeting and exceeding sales goals
- Demonstrates efficient inventory control and waste management
- Assists with delivery of quality store operations and in-store sales building activities
- Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines
- Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
- Enthusiastically takes ownership of ALL OF IT
- Takes Being Yourself and Making Fun happen to the next level
- Is authentically their BEST self every day
- Creates trust in team (they trust you and you extend trust to them)
- Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable
- Embrace diversity in all aspects of leadership and learning
- Is a change leader and champion, recognizes that all growth is change and all growth is powerful
- Supports GM peers through partnership and collaboration
- Gives and receives feedback with positive intent with a desire to always get better and grow
- Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency
- Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it
- A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
- Experience with sales building, P&L statements, recruiting, and training
- Must be 18 years of age or older
- Has a valid driver's license and reliable transportation
- ServSafe Certified preferred or certification within 90-days of employment
- High school diploma or GED equivalent
-
General Manager
1 week ago
CSL Automation, Inc. Bloomington, United States**About Logix Auto Group** · Logix Auto Group, located in Fontana, is a well capitalized Buy Here, Pay Here dealership. Serving nearly 1,000 customers, we are an honest, transparent and high-integrity organization. · **General Manager** · The General Manager (GM) has ultimate res ...
-
General Manager
5 days ago
Centro Restaurant Group Minneapolis, United States Full timeGeneral Manager · Do you think teamwork makes the dream-work? Do you prefer a fast-paced ever-changing work environment? Do you believe tacos make life better? If yes, ... then Centro Restaurant Group (CRG) is looking for you to serve as General Manager at our Highland Park locat ...
-
General Manager
1 week ago
The Parking Spot Minneapolis, United StatesSince its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...
-
General Manager
1 week ago
Jersey Mike's Saint Louis Park, United StatesJersey Mike's Subs in SLP is looking for a Assistant General Manager · As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job as ...
-
General Manager
1 week ago
LEEANN CHIN, INC. Bloomington, United StatesThe General Manager is responsible for executing all front of house and back of house team member functions. Additionally, they are responsible for managing shifts, executing the store plan to achieve established standards, sales and profits, operating and maintaining the store t ...
-
General Manager
1 week ago
McDonald's Restaurants PLYMOUTH, United StatesManager (Full- Time) The General Manager Position contributes to McDonaldssuccess by leading a team of crew to create and maintain the McDonalds. Experience for our customers and crew. The store manager is required to exercisediscretion regularly and General Manager, Manager, Ope ...
-
General Manager
1 week ago
Hospitality Staffing Solutions, LLC Minneapolis, United StatesHSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of t General Manager, Manager, Hos ...
-
General Manager
6 days ago
TGI Fridays Minneapolis, United States Full timeGeneral Manager · ROLE PURPOSE · To lead a team of Restaurant Managers and Team Members in the execution of an excellent Guest experience resulting in increasing Guest counts, sales and MOP growth. To ensure decisions and actions are in alignment with the Credo and Values and all ...
-
General Manager
1 week ago
The Parking Spot Minneapolis, United StatesOversees the physical condition and appearance for the facility and fleet Monitors the performance of employees to ensure prompt attendance and completion of duties Interviews, hires, and trains employees to perform their specific responsibilities En General Manager, Manager, Tra ...
-
General Manager
1 week ago
Jersey Mike's Plymouth, United StatesJersey Mike's Subs in SLP is looking for a Assistant General Manager · As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job as ...
-
General Manager
1 week ago
Fanatics Minneapolis, United States???? **Privacy Notice** · **General Manager (Retail) - Minnesota Vikings** · Minnesota - Minneapolis / Retail & In-Venue Retail & In-Venue / Salaried **Company Overview** · Fanatics is building the leading global digital sports platform to ignite and harness the passions of fa ...
-
General Manager
2 weeks ago
Dairy Queen Minneapolis, MN, United StatesJob Description · Job Description · When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in ...
-
General Manager
1 week ago
801 Restaurant Group Minneapolis, United States801 Fish, a family owned restaurant group with over 10 locations in the Midwest is looking to expand our team · General Manager / AGM Compensation Package - Premium Base Salary, Monthly Bonus Program, PTO, Medical/Dental Insurance and Short/Long Term Disability Insurance. · Equ ...
-
General Management
2 weeks ago
Management Recruiters International Minneapolis, United StatesPosition - 777, C · Please reference this specific position code when applying. Thank you · GLASS & GLAZING/ FACADE · SENIOR PROJECT MANAGEMENT & GENERAL MANAGEMENT · Management Recruiters of Davidson is the premier Talent Acquisition firm specializing in the Glass and Glazing ...
-
General Manager
1 week ago
Toppers Pizza - Uptown Minneapolis, MN, United StatesJob Description · Job Description · Toppers Pizza is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers recruits, employs, trains, compensates and promotes regardless of race, color, religion, sex, gender identity, pregnan ...
-
General Manager
2 weeks ago
Guthrie Theater Minneapolis, MN, United States** General Manager** · **Job Category****:** Management **Requisition Number****:** GENER01243 Showing 1 location **Job Details** · **Description** · ****General Manager**** · Reports to: **Managing Director** **THE ORGANIZATION** The Guthrie Theater engages exceptional theater a ...
-
General Manager
2 weeks ago
Caribou Coffee Minneapolis, MN, United StatesAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD This is our purpose. Our team brings this to life by focusing on what's really important around here – TEAM, GUEST, QUALITY It's that simple. If you're ready to work somewhere you can be yo ...
-
General Manager
1 week ago
Alchemy 365 Minneapolis, MN, United StatesYOU CARE - We are passionate about helping others achieve. · You'll walk out feeling better than when you walked in. · The General Manager is a full time, multi-faceted role responsible for driving an excellent in-studio experience for its community of athletes. Our Managers ar ...
-
General Manager
1 week ago
The Wendy's Company Minneapolis, MN, United StatesWhat you'll do · General Managers are the leader of the restaurant management team. General Managers provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each shift they oversee achieves its business goals. Under the direc ...
-
General Manager
1 week ago
McDonald's Minneapolis, MN, United StatesGeneral Manager (Full- Time) · The General Manager Position contributes to McDonalds · success by leading a team of crew to create and maintain the McDonalds · Experience for our customers and crew. The store manager is required to exercise · discretion regularly and customar ...
General Manager - New Hope, United States - Coffee And Bagel Brands
Description
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD This is our purpose.Our team brings this to life by focusing on what's really important around here -
TEAM,
GUEST, QUALITY It's that simple.
Position Overview:
The General Manager is responsible for the culture and overall leadership and direction of the store.
This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand.
This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.
The General Manager is expected to maximize opportunities for sales and traffic growth.A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose:
To create day making experience that spark a chain reaction of GOOD.
DOING - What you deliver:
TEAM
GUEST
BEING - How you show up:
Qualifications:
Required:
Preferred:
Address:
| th Avenue N , New Hope, Minnesota 55427 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.
The duties of this position may change from time to time.
Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Caribou Coffee Company, Inc.
and its subsidiaries ("Company") are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee