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    Account Manager - Plymouth, United States - North Risk Partners

    North Risk Partners
    North Risk Partners Plymouth, United States

    3 weeks ago

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    Description

    Job Type

    Full-time

    Description

    North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 450 employees working across Minnesota, Iowa, South Dakota, North Dakota, and Nebraska. North Risk Partner's #oneTEAM is values-driven with #oneMISSION we live out daily - to provide extraordinary service to our clients, to each other, and to our communities. Our team is committed to delivering exceptional service and building long lasting relationships with our clients.

    North Risk's Select Service #oneTEAM is currently seeking a driven and experienced Account Manager. As a Select Service Account Manager, you will be responsible for providing exceptional service and managing small business accounts ensuring clients insurance needs are met. You will serve as a primary point of contact for clients providing advice, personalized service, and timely assistance.

    PRIMARY RESPONSIBILITIES:

    • Develop and maintain strong relationships with small business clients through understanding, advising, and providing correspondence in a quick and accurate manner
    • Act as a trusted insurance professional, answering questions and assisting with plan and/or carrier changes, claims, and billing
    • Collaborate with other Account Managers to ensure consistency of processes and procedures across all regions
    • Monitor and maintain the Select Service task list in collaboration with the other Account Managers to ensure completion in a quick and accurate manner
    • Analyze and develop small business insurance solutions to mitigate risks effectively based on client needs
    • Stay informed on trends, advancements, and changes to the regulatory climate for business and the insurance industry
    • Attend and actively participate in team, department, and business line meetings
    • Develop and maintain positive relationships with partner insurance carriers
    • Enter activity and other relevant information into the company's software system(s) in accordance with company procedures
    • Follow all federal and state regulations, and best practices regarding errors and omissions
    • Collect overdue account receivable balances from customers. See company policy
    • Continue professional development; pursue and maintain professional designations if applicable
    Requirements

    JOB SPECIFICATIONS:
    • High school degree or equivalent required
    • Bachelor's degree preferred, but not required
    • Minimum of 2 years' experience in the insurance industry
    • Ability to obtain and maintain a property & casualty license
    • Understanding of small business insurance products
    BEHAVIOR EXPECTATIONS:
    • A role model for North Risk Partners' core values, mission, and desired culture
    • Demonstrate enthusiasm and a positive attitude
    • A self-starter who takes initiative to identify problems and lead by example
    • Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice
    • Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience
    • Strong attention to detail with excellent organizational skills
    • Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
    • A team player who collaborates and works well with his/her coworkers
    • A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
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