- Structure complex, ambiguous strategic problems for the leadership team, defining clear hypotheses and building business cases that will influence our approach
- Oversee and drive strategic cross-functional initiatives to drive high priority outcomes
- Collaborate with various departments to oversee and streamline business operations by optimizing teams's workflows, SOPs and other operational needs.
- Support department heads in optimizing their teams' workflows, SOPs, and other operational needs.
- Prepare reports, presentations, and other materials as needed
- Monitor key drivers of Company performance, identifying trends and areas for improvement, and actively participate in implementing necessary changes
- Own and manage our company's Objectives and Key Results (OKRs) from planning to leading quarterly recap meetings.
- Be a strategic partner to our executive leadership team, serving as a key liaison between the CEO and leadership team members
- Build tracking mechanisms, forms, workflows, and informational materials using Coda.
- Communicate professionally with fellow CEOs, founders, board members, and other industry leaders
- Perform additional duties as assigned by the CEO and other members of senior leadership
- 5+ years managing business operations
- Excellent communication skills, both verbal and written
- Proven ability to execute, maintain accountability, and meet deadlines in a fast-paced environment
- Strong process and project management skills with attention to detail, proactive and well organized
- Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks
- Intuitive, highly ethical, and comfortable to question and challenge
- Experience in tech, start-ups, consulting, or banking
- Experience working with senior leaders
- Adept in identifying and filling gaps
- Proven ability to challenge the status quo and hold difficult conversations with empathy
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