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    Service Associate - Maricopa County, United States - EōS Fitness

    EōS Fitness
    EōS Fitness Maricopa County, United States

    4 weeks ago

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    Description

    Position Description

    Ready to jump start your career in the fitness industry? Do you thrive in a fast paced, high energy environment? Are you looking for a position that offers growth within the evolving world of fitness? Well EōS Fitness is looking for you Become part of a company where you can learn, grow and further your career.

    At EōS Fitness, the Service Associate is a critical role. Service employees are the first person a member encounters, making us the face of the EōS. We are looking for an energetic person with a passion for fitness to join our growing team. As a Service Desk employee, you must possess great customer service, a high level of professionalism, dependability and have a positive attitude even during the busiest of times. At EōS, we work together as a team, and want those who can contribute and work independently as well. We are looking for someone who is proficient at multitasking and works well in a high stress atmosphere. If you feel as though you could be part of our team, we want to hear from you

    Department : Operations

    Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

    Core Purpose: To create loyal, lifelong fans and exercise practitioners.

    Other Responsibilities:
    1. Customer Service
    2. Payment on Account
    3. Club cleanliness
    4. Building and equipment maintenance and safety

    Accountabilities:
    1. Greeting/Farewell all that walk in/out of the front door
    2. Phone Power Protocol
    3. Cash Protocol
    4. Check-Ins, including guest and employee
    5. Manage alerted check-ins
    6. Monitoring Coolers, Drink/Bar Inventory and Sales

    Requirements for Success:

  • Fight hard to win.
  • Takes ownership of results.
  • Adapts well and quickly to various situations and multi-task.
  • Communicates well with members and teammates with a customer service mentality.
  • Team player and be willing to jump into any task and get it done.
  • Possess strong mathematical, analytical and sales skills.
  • Must be extremely organized.
  • Able to work independently, multi-task in a fast pace and demanding work environment.
  • Strong attention to detail while producing accurate and high-quality work.
  • Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings and late-night shifts.
  • Comfortable with a computer/technology, ability to quickly shift focus, phone etiquette, and good at math.
    • Other requirements:
  • CPR certification required within 30 days of hire
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