Service Associate - Phoenix, United States - Paychex

Paychex
Paychex
Verified Company
Phoenix, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:
Under a significant level of guidance and direction, provides customer service for one Paychex product.

Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.


Responsibilities:


  • Develops and maintains a basic working knowledge of a single Paychex product
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Performs data input, maintaining strong prioritization and organization
  • Documents all interactions

Qualifications:

  • Associate's Degree
  • Preferred
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