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Bethesda

    Boat Captain FT - BETHESDA, United States - Hornblower

    Hornblower background
    Full time Transportation / Logistics
    Description

    City Cruises is looking for Boat Captains (Full Time) for our Marine operation in Alexandria.

    About Us

    • City Experiences' passion is to provide amazing experiences on land and water. With over 25+ brands welcoming more than 30 million guests annually, we have grown significantly through both organic expansion and acquisitions over the past 40 years.
    • If you enjoy collaboration, creativity, and open communication,
    • we have built a workplace where these qualities are valued.

    About the Opportunity

    • As Captains, you will be responsible for ensuring high levels of safety, quality, service, and guest satisfaction while also maintaining profitability.

    Essential Duties & Responsibilities

    • Cruise Execution
      • Rotate as cruise captain with thorough pre-cruise preparation
      • Supervise crew and maintain adherence to safety standards
      • Participate in emergency drills and ensure compliance with regulations
    • Operations Team Management
      • Recruit and train crew members
      • Schedule staff following company guidelines
      • Build positive relationships within the team and other departments
    • Guest Service
      • Resolve guest issues effectively
      • Implement safety programs
    • Administration
      • Complete shift records and incident reports accurately
      • Administer payroll and assist with vessel maintenance

    Requirements and Qualifications

    • High school diploma or equivalent
    • Minimum five (5) years of marine experience
    • 100-ton license with a satisfactory record
    • Detailed knowledge of ship's systems and maintenance
    • Strong communication skills and ability to handle various guests
    • Proficiency in Microsoft Office applications
    • Ability to prioritize tasks and solve problems

    We believe in the RESPECT Service System, which embodies our values and principles to drive us towards becoming a Global Experiences and Transportation Leader.

    We are committed to Equal Employment Opportunity and Affirmative Action, promoting a workplace free from discrimination or harassment based on various factors.


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