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    Pool Server - Los Angeles, United States - Langham Hotels International Limited

    Langham Hotels International Limited
    Langham Hotels International Limited Los Angeles, United States

    3 weeks ago

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    Description
    Job Summary


    PRIMARY OBJECTIVE OF POSITION:
    Responsible to serve beverages and food to guests in a friendly, courteous and timely manner resulting in guest satisfaction


    RESPONSIBILITIES AND JOB DUTIES:

    • Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, serve appetizer, check with guest periodically to ensure satisfaction.
    • You are expected to record orders, present accurate bills, collect proper payment and secure payment until you cash out.
    • Knowledge of wine and beverage service.
    • Ability to up-sell and increase check averages.
    • Remaining and being seen on the floor at all times.
    • Abiding by hotel, and sanitation guidelines.
    • Knowledge of hotel programs and promotions.
    • Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
    • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
    • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.
    • Assist in directing guest to lounge chairs.
    • Refresh towels and clean pool area as needed.
    • Perform periodic sweeps of pool and Jacuzzi are to ensure there area no foreign objects and/or insects present

    Salary Range:
    $17.93 Requirement


    PHYSICAL DEMANDS:

    • Must enjoy working with a team in an outdoor environment with extreme temperatures.
    • Requires the ability to lift and carry object weighing up to 30 pounds.
    • Standing for 90 % of work shift is required.
    • Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking

    SPECIAL SKILLS REQUIRED:

    • Ability to access and input information into Micros system.
    • Ability to think fast, react fast, and resolves issues
    • Empowerment to take problems into own hands and resolve them

    EDUCATION REQUIRED:

    • Any combination of education and experience that provides the required knowledge, skills and abilities

    EXPERIENCE REQUIRED:

    • 1-2 years experience as a server preferred

    LICENSES OR CERTIFICATES:

    • Food Handler's Certificate required.
    • Must be minimum age to serve alcohol.
    • CPR Certification and/or First Aid Training preferred. Terms of employment . Full time
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