- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain regular attendance in compliance with Crescent Hotels & Resorts standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards & hotel).
- Comply at all times with Crescent Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position.
- Have a thorough knowledge of menus and specials in the of serving.
- Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Clear, clean and reset tables as needed.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures, and side work duties according to station rotation assignment.
- Ensure that all pool area tables and side stands are kept stocked, tidy and clean.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
- Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
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Pool Server - Santa Monica, United States - Crescent Services
Description
The Pool Server is responsible for taking guest's food and drink orders, serve food and beverages, prepare itemized checks, and accept payments. May perform additional duties, which may include escorting guests, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
