Pool Server - Santa Monica, United States - Regent

Regent
Regent
Verified Company
Santa Monica, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

About Us:


Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas.

The resort will set a new standard for modern upper luxury.


Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence.

The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center.

Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.


Job Summary:


As a Pool Server, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items.

You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders.

Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed.

Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service.


A little bit about your day:
Reporting to the Pool Manager, every day is different, but you'll mostly:

  • Promote Regent's service philosophy and style through our people attributes.
  • Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
  • Ability to create an outstanding dining experience.
  • Experience with name usage and remembering guest's preferences.
  • Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have.
  • Offer friendly and prompt service to our guests.
  • Set up and break down of pool area.
  • Moving umbrellas and chairs for guests, where necessary.
  • Replenishment of guest waters and changing of soiled towels when needed.
  • Assistance with preparation and distribution of hourly pool amenities.
  • Deliver Forbe's fivestar service.

What we need from you:


  • Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Must have at least 1 year experience in food and beverage operations luxury hotel or fine dining experience a plus
  • Requires good communication skills, both verbal and written.
  • Knowledge of appropriate table settings and service ware.
  • Must be able to exert wellpaced ability in limited space
  • Must be able to must be able to exert wellpaced ability to maneuver between functions occurring simultaneously
  • Flexible schedule, able to work evenings, weekends, and holidays
  • This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential team members.

What you can expect from us:
The hourly pay rate for this role is
$16.00 to $17.00, plus tips. This rate is only applicable for jobs to be performed at
Regent Santa Monica Beach.

This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting.

We may ultimately pay more or less than the posted range, and the range may be modified in the future.

A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.


Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.


Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics.

As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.

You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.


In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.

Hotel discounts worldwide are available a
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