- Perform basic bartender skills- follow recipes for a limited variety of alcoholic and non-alcoholic beverages.
- Assist guests with selecting food and beverages by suggesting items, explaining the chefs specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Efficiently receive guest orders paying attention to special requests or needs (i.e. allergies) and input them into POS system. Communicate special requests to the kitchen to ensure correct outcome
- Retrieve guest orders from the kitchen and deliver to pool guests.
- Engage with guests to ensure they are satisfied with food and overall service.
- Must be able to cross-train in other F&B related areas.
- Displays a high level of professional integrity and ethical conduct.
- Maintain calmness and composure under high levels of pressure.
- Adapt to frequent change, fast paced environment, delays, or unexpected events.
- Identifies and resolves problems in a timely manner.
- Demonstrates strong organizational and communication skills.
- Ability to multitask and uses time efficiently and effectively.
- Displays outstanding attendance.
- High school diploma or general education degree (GED); or 1-2 year related experience; or equivalent combination of education and hospitality experience.
- Luxury hotel/fine dining experience is a plus.
- FORBES standards is a plus.
- High volume, fast-paced restaurant/bar experience preferred.
- Aloha experience is a plus.
- Food Handlers card is required.
- Training for Intervention Procedures (TIPS) Certification is required.
- Responsible Beverage Service (RBS) certification is required.
- Proficient in English- verbal and written.
- Must have flexible work availability- all shifts, weekdays, weekends, and holidays.
- Must be able to occasionally lift and/or move up to 25 pounds.
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Pool Server - West Hollywood, United States - Sunset Marquis
Description
Job Description
Job DescriptionAt the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment
Job Summary
The Pool Server is responsible for greeting guests, serving food and beverages, upselling, and maintaining the cleanliness and organization of the pools, while providing excellent guest service and creating a memorable guest experience.
Essential Duties and Responsibilities include:
Competencies includes:
Essential Skills, Experience, and Education include:
Physical Requirements include:
Salary Range: $20.08/hr + Tips
We are an equal opportunity employer valuing diversity and inclusion. All employment is decided on the basis of qualifications, merit and business need. Please click the following to see our complete equal employment opportunity policy.
