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    Pool & Lounge Server - Anaheim, United States - Wincomehospitality

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    Description

    ** Pool & Lounge Server**

    ** The Westin Anaheim ResortAnaheim, CA**

    Posted February 10, 2022

    ** Pool & Lounge Server**

    **OVERVIEW:** Westin Anaheims Pool servers will execute dining service from Bella's Splash Pool and occasionally at Lobby Bar, & Tangerine Room. The server will be a dynamic individual who is able to take orders, serve tables and manage a dining room with fine dining abilities and finesse to adhere to Westin Anaheim Resorts high standards. Our serves will be the face of our restaurants and responsible for our customers experiences. Food server responsibilities include ensuring our tables are clean to Covid-19 sanitation standards and tidy when guests arrive, presenting menus and serving food and beverages. The server will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude.

    **Restaurant Server Responsibilities**

    Welcome patrons and customers as they arrive at the poo area

    Provide menus and suggest menu items

    Provide detailed information of menu items

    Suggest daily specials

    Serve welcome drinks and take orders

    Repeat orders to ensure accuracy

    Relay orders to the kitchen and ensure that all orders are delivered on time

    Ensure the accuracy and quantity of every order

    Serve food as it arrives and refill glasses

    Prepare tables, lift and arrange tables for larger parties

    Offer desserts and drinks to patrons

    Clean tables and dining areas including counters

    Deliver food items to tables in a professional and timely manner

    Ensure that food presentation is up to the outlet standards

    Maintain appropriate stock levels of all ding operating items

    Provide customers with checks and take payments

    Attempt to up-sell food and beverage items

    Maintain a warm and friendly demeanor at all times

    Attention to cleanliness and safety

    Servers are expected to be efficient, polite and have a friendly attitude

    Ensure all Covid 19, Eco Sure, HD and HACCP standards are being strictly adhered to.

    ****Position Requirements****

    High School Diploma or equivalent

    Must have server experience in large restaurants, fine dining preferred.

    Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

    Must be effective at listening to, understanding, and clarifying concerns raised by guests.

    Must be able to multitask.

    Must be able to maintain confidentiality of information when serving high profile.

    Excellent people skills with a friendly attitude.

    Responsible and trustworthy.

    Proven restaurant serving experience

    Attention to cleanliness and safety

    Patience and customer-oriented approach.

    Excellent people skills with a friendly attitude.

    Responsible and trustworthy.

    Prior experience with 4 Diamond rated hotel a plus

    ****Physical Requirements****

    While performing the duties of this job it will require to:

    Must be able to tolerate temperature changes from hot to cold and cold to hot.

    Must be able to tolerate noise and vibration and a variety of physical conditions such as proximity to moving mechanical parts, electrical currents, working on scaffolding and high places.

    Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.

    Frequently use hands for keyboard and arms to reach.

    Must be able to exert physical effort in transporting 40 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

    Required to lift trays of food or food items weighing up to 30 lbs. occasionally.

    ****Additional Job Requirements****

    Minimum of 2-3 years in a guest service experience in a full-service hotel, restaurant or high-profile bar.

    Must be able to walk and stand for long periods of time.

    Able to work nights, weekends and holidays.

    Must possess a high level of high-quality standards & organization

    Complete knowledge and understanding of the service industry, policies and procedures to include sanitation.

    Proficiency working with various computer programs including but not limited to Micros and Microsoft Office Suite.

    Must have a valid drivers license.

    CPR Training a plus

    Food Handlers Certificate required by the County. TIPS training a plus.

    **EOE/M/F/D/V/SO**

    **We participate in E-Verify**

    ** The Westin Anaheim Resort**

    618 Room Hotel

    **NOW OPEN Enjoy the next level in luxury family vacations**

    Adjacent to the Anaheim Convention Center and across from The Disneyland Resort, the brand new, 618-room AAA 4-Diamond hotel will not only be a place for convention goers but also a stunning luxury retreat for leisure travelers. Highlights:

    Directly across from The Disneyland Resort

    Exclusive fireworks views from private balconies

    Adjacent to the Anaheim Convention Center

    Amazing panoramic views from RISE Rooftop Lounge

    Seven innovative and exciting restaurants and bars

    Westin Heavenly Beds for a great night's sleep

    47,542 square feet of meeting space

    Heated Outdoor pool with private cabanas

    Expansive state-of-the-art WestinWORKOUT fitness studio

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