Jobs
>
Sacramento

    Financial Center Manager - Sacramento, United States - Bank of America

    Bank of America
    Bank of America Sacramento, United States

    2 weeks ago

    Bank of America background
    OTHER
    Description


    Job Description:


    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

    Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

    We're devoted to being a diverse and inclusive workplace for everyone.

    We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.


    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

    Join us


    Job Description:
    This job is responsible for managing a financial center and it's employees on a day-today basis.

    Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals.

    Job expectations include ensuring operational excellence and cohesive effectiveness.



    Responsibilities:

    • Develops talent, including proactive sourcing of candidates
    • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
    • Manages business results through formalized management routines and coaching
    • Creates a world class client experience environment
    • Manages market-level initiative prescribed by market leaders
    • Drives operational excellence by engaging employees on business strategy
    • Manages organizational priorities and effective execution
    Managerial

    Responsibilities:
    This position may also have responsibilities for managing associates.

    At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.


    • Breaks down barriers to create a more inclusive environment that supports company D&I goals
    • Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations
    • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success
    • Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization
    • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance
    • Efficiently allocates and manages resources across the organization to drive short and long term profitability
    • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs
    • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage4

    Required Qualifications:

    • 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
    • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
    • Collaborates effectively to get things done, building and nurturing strong relationships.
    • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
    • Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
    • Communicates effectively and confidently, and is comfortable engaging all clients.
    • Has the ability to learn and adapt to new information and technology platforms.
    • Applies strong critical thinking and problem-solving skills to meet clients' needs.
    • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
    • Efficiently manages your time and capacity.
    • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
    • Can interpret performance results, find opportunities to drive success and hold others accountable to results.
    • Can be flexible to work weekends and/or extended hours as needed.

    Desired Qualifications:

    • 1+ years management experience including hiring, coaching, and developing direct reports
    • Experience in financial services and knowledge of financial services industry, products and solutions.
    • Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
    • Bilingual language - Spanish preferred.

    Skills:

    • Customer Service Management
    • Performance Management
    • Coaching
    • Customer and Client Focus
    • Talent Development
    • Risk Management
    • Sales Performance Management
    • Business Operations Management
    • Recruiting
    • Result Orientation
    • Referral Management
    • Leadership Development
    • Inclusive Leadership
    • Prioritization
    • Problem Solving
    Shift:

    1st shift (United States of America)

    Hours Per Week:

    40
  • Hope Cooperative (aka TLCS, Inc.)

    Wellness Center Manager

    1 day ago

    Hope Cooperative (aka TLCS, Inc.) Sacramento, United States

    Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services in Sacramento and Yolo Counties, ...

  • Catalyst Kids

    Center Manager

    1 week ago

    Catalyst Kids Sacramento, United States

    The Center Manager is a key position in the operations of our licensed childcare centers.The position works closely with the Center Operations Leadership Team to manage all programmatic, business/financial and staffing aspects of one or more childcare centers, in accordance with ...

  • Caliber Personnel

    Center Manager

    2 days ago

    Caliber Personnel Sacramento, United States

    Job Description · Job DescriptionOur mission at Caliber Personnel is to connect professionals like you with opportunities for career growth and success. · We are looking for a Center Manager (Clinician) in the Sacramento, CA. area. · As a Center Manager (Clinician) you are resp ...

  • Vitawerks

    Center Manager

    16 hours ago

    Vitawerks Sacramento, United States Full time

    One of our partner facilities in California is looking to hire a full-time Center Manager (Clinician – PT). · Responsibilities: · Manage day to day operations of therapy center · Ensure regulatory compliance and maintain employee files · Efficient caseload management and sched ...

  • Biolife Plasma Services

    Center Manager in Training

    1 day ago

    Biolife Plasma Services Sacramento, United States

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit ...

  • TLCS, Inc.

    Wellness Center Manager

    2 days ago

    TLCS, Inc. Sacramento, United States

    Job Description · Job DescriptionAre you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services ...

  • WAXIE Sanitary Supply

    Service Center Manager

    1 week ago

    WAXIE Sanitary Supply West Sacramento, United States

    Overview: · Envoy Solutions, a diversified distribution company with over $1.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. Were building a national platform that will enable us to lev ...

  • Leslie's Inc

    Commercial Service Center Manager

    1 week ago

    Leslie's Inc Sacramento, United States

    Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing t ...

  • Luxury Bath Technologies

    Confirmation Call Center Manager

    1 week ago

    Luxury Bath Technologies Sacramento, United States

    Job Description · Job DescriptionConfirmation Call Center Manager · Creating a fresh solution to bath remodeling, Luxury Bath offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Luxury Bath ...

  • Menard, Inc

    Distribution Center Manager Trainee

    1 day ago

    Menard, Inc Valley, United States Full time

    POSITION SUMMARY: · As a Manager Trainee, you will work closely with Department Management to learn each department's functions and how each department helps the Distribution Center's success. Menards, based out of Eau Claire, WI is a privately owned company and leader in the ho ...

  • Golden 1

    Manager - Contact Center Operations

    2 days ago

    Golden 1 Sacramento, United States

    TITLE: MANAGER - CONTACT CENTER OPERATIONS · STATUS: EXEMPT · REPORTS TO: VP - MEMBER SERVICE CONTACT CENTER · DEPARTMENT: MEMBER SERVICE CONTACT CENTER · JOB CODE: 6316 · PAY SCALE: $98, $110,000.00 ANNUALLY · GENERAL DESCRIPTION: · This position provides consistent leadership a ...

  • Golden 1

    Manager - Contact Center Operations

    1 day ago

    Golden 1 Sacramento, United States

    TITLE: MANAGER - CONTACT CENTER OPERATIONS · STATUS: EXEMPT · REPORTS TO: VP - MEMBER SERVICE CONTACT CENTER · DEPARTMENT: MEMBER SERVICE CONTACT CENTER · JOB CODE: 6316 · PAY SCALE: $98, $110,000.00 ANNUALLY · GENERAL DESCRIPTION: · This position provides consistent leade ...

  • Leslie's, Inc.

    Commercial Service Center Manager

    1 week ago

    Leslie's, Inc. Sacramento, United States

    Establishes productive, professional relationships with all key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance obje Manager, Commercial, Service, ...

  • City of Elk Grove, CA

    Real Time Information Center Manager

    6 hours ago

    City of Elk Grove, CA Elk Grove, United States

    **Description/Special Instructions**: · **REAL TIME INFORMATION CENTER MANAGER** · The City of Elk Grove is currently recruiting for its next Real Time Information Center Manager The Real-Time Information Center (RTIC) leverages multiple technology platforms to provide the most u ...

  • SilverTech

    Management of Customer Service Center

    1 week ago

    SilverTech Isleton, United States

    JOB DESCRIPTION · We are a modern, high-performing and successful regional cooperative bank with a balance sheet volume of around 2 billion euros and a continuously growing market share. Our 280 employees are personally available to our members and customers around the Kiel Fjord ...

  • First Technology Federal Credit Union

    Manager Ii, Contact Experience Center Sales

    6 days ago

    First Technology Federal Credit Union Rocklin, United States

    The Manager II, Contact Experience Center (CXC) Sales & Service oversees the day-to-day activities of a fast paced and multifaceted inbound call center. This role is responsible for leading and developing a team of Sales and Service Representatives focused on building and enhanci ...

  • Biolife Plasma Services

    Registered Nurse

    1 week ago

    Biolife Plasma Services Sacramento, United States

    **NURSING IS HARD WORK. BUT IT DOESN'T HAVE TO BE**. · At BioLife, nursing can be a challenging, yet fulfilling career. Nursing careers at BioLife are different from many other nursing careers. Here, our Plasma Center Nurses screen and advise donors to ensure they are in good hea ...

  • Octapharma Plasma, Inc.

    Ca Training Coordinator

    5 days ago

    Octapharma Plasma, Inc. Sacramento, United States

    **Want to Expand**: · **your career-development potential,**: · **your ability to help donors and patients,**: · **and your access to professional opportunities?**: · **We're growing **_fast_**.**: · **[You can, too]**: · There are so many ways Octapharma Plasma can enhance your ...

  • University Enterprises, Inc.

    Internal Candidates Only-administrative

    1 week ago

    University Enterprises, Inc. Sacramento, United States

    The Education Insights Center (EdInsights) on Sac State campus is seeking to hire one Administrative Assistant. The Administrative Assistant will provide direct assistance to center directors, project leads, managers, and other administrative staff. Under the supervision of the F ...

  • Genesis Behavior Center, Inc

    Center Coordinator

    1 week ago

    Genesis Behavior Center, Inc Sacramento, United States

    Center Coordinator - Genesis Behavior Center · Genesis Behavior Center is seeking a *Center Coordinator* passionate in leading a team toward delivering high quality *ABA (Applied Behavior Analysis delivering treatment to children with Autism* at Genesis Behavior Center in Sacrame ...