Real Time Information Center Manager - Elk Grove, United States - City of Elk Grove, CA

Description

Description/Special Instructions:


REAL TIME INFORMATION CENTER MANAGER

The City of Elk Grove is currently recruiting for its next Real Time Information Center Manager The Real-Time Information Center (RTIC) leverages multiple technology platforms to provide the most up-to-date information and intelligence to stakeholders within the Police Department and City.

The RTIC functions as the Department Operations Center during critical events, as well as our emergency management branch of the City.

• Learn more about the City of Elk Grove's Real Time Information Center_
• Filing Deadline_
  _:__ May 20, 2024_,_ _at 11:59pm_
• Oral Board Interviews: May 30, 2024_ _(Virtual)_
• Selection Interviews: June 04, 2024 (In Person)_

The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more.

Why work for the City of Elk Grove? Proud Heritage. Bright Future.

Community Profile

Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area.

Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000.

Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year.

Representative Duties:

Under general direction, plans, develops, organizes, implements, and performs the daily oversight of the services and activities of the Police Department's Real Time Information Center and functions as the coordinator of the City's Emergency Response and Preparedness program.

This classification supervises staff assigned to the Police Department's Real Time Information Center.

Duties include coordinating with a variety of public safety and emergency management agencies, City departments and other entities to promote effective operations.

Trains and directs staff in the monitoring, operating, and interpreting of multiple interactive technological systems regarding emergency and criminal calls for service; acts as an advisor to City executives in the role of coordinating emergency response and preparedness activities; and other related duties as assigned.

Representative Duties
The following duties are typical for this classification.

Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Oversees, develops, organizes, supervises, reviews, and participates in the work of staff responsible for performing a variety of program and project activities in the Police Department's Real Time Information Center.
• Oversees and coordinates emergency service activities including?developing, implementing, and maintaining the City's emergency preparedness and disaster relief programs; oversees and directs a variety of emergency related community education programs including disaster preparedness programs.
• Develops and implements goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards; monitors work activities to ensure compliance with established policies and procedures.
• Develops job specific operations, directives and technical manuals as needed for the Police Department's Real Time Information Center and Emergency Response and Preparedness programs.
• Plans, schedules, and?assigns work of assigned staff and volunteer workers, sets priorities, and follows up to ensure coordination and completion of assigned work; participates in selection decisions, evaluates employee performance, counsels employees, and recommends initial disciplinary actions.
• Establishes schedules and methods for providing services; identifies and reviews resource needs with appropriate management staff; and allocates resources accordingly.
• Participates in the preparation and administration of program budgets; submits budget recommendations; monitors expenditures; identifies and obtains grants and other outside funding sources to support programs.
• Coordinates requests or inquiries made by outside entities/agencies involving cameras/digital evidence; responds to difficult, complex, and/or sensitive matters regarding Real Time Information Center activities; ensures all systems, including cameras, are used for law enforcement or public safety purposes consistent with department policy.
• Researches and stays current on legal opinions and rulings, regulations, best practices in policies, procedures, technology, and training to ensure that the rights of individuals, EGPD employees and the City are protected.
• Advises City leadership during critical events, crises, and disasters; responds to and assists in coordination of emergency situations; provi