- Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Managers and Catering Coordinators. These procedures include but are not limited to Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Reports, and Input Standards.
- Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment.
- Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
- Supervise the execution of banquet events. Review all function space with banquet manager and when necessary, head house attendant. Ensure satisfaction of client at the outset of all events.
- Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
- Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
- Make timely and impromptu decisions, which balance client's needs with the financial, safety and staffing goals of the hotel.
- Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits.
- Conduct performance evaluations and mentor for team members of the Catering & Conference Services Department. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.
- Luxury Catering senior leadership experience required.
- Proven track record in prospecting for new business and savvy at closing the deal.
- Requires strong revenue and budget management skills.
- Must be able to make quick decisions and work in a hectic and diverse work environment.
- Must be able to build, develop and maintain a cohesive team.
- Strong ability to prioritize, organize, and manage competing priorities.
- Possess well-developed leadership and problem-solving skills.
- Excellent reading, writing, and oral proficiency in the English language.
- Knowledge of revenue and client management systems strong preferred.
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Director of Catering - Atlanta, United States - Four Seasons Hotels Ltd.
Description
About Four Seasons:
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style.
Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play.
Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park.
Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa.
However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.About Four Seasons:
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
Four Seasons AtlantaMeet us in Atlanta, and we'll show you what it means to have fun, Southern style.
Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play.
Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park.
Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa.
However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot.Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service.
Director of Catering
The Director of Catering oversees all aspects of the Catering & Conference Services Department. This includes the selling, servicing and financial management of the events taking place at Four Seasons Hotel Atlanta. This leadership role requires vision and financial planning skills as well as excellent communication skills and people leadership.
Financial acumen is essential for success in planning for and executing upon an operating budget for sale and servicing of event spaces.
Please note that the ideal candidate would be able to start in June.Key Competencies
This list is not all -inclusive and should only be used as an overview of all actual responsibility.
Learn more about what it is like to work at Four Seasons, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
