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Patient Financial Services Rep/UKHC
22 hours ago
University of Kentucky Lexington, United States Full time· Job Title · Patient Financial Services Rep/UKHC · Requisition Number · RE45433 · Working Title · Patient Financial Advocate · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Position · Staff · Pos ...
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Patient Financial Services Rep/UKHC
22 hours ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Financial Services Rep/UKHC · Requisition Number RE45433 · Working Title Patient Financial Advocate · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · Typ ...
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Patient Access Services Rep/UKHC
22 hours ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE44489 · Working Title Patient Access Services Representative · Department Name H6555:Admitting · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · Typ ...
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Patient Access Services Rep/UKHC
2 days ago
University of Kentucky Lexington, United StatesJob Summary · The Patient Access Representative is responsible for providing pre- and post-visit activities for UK HealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and i ...
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Patient Access Services Rep/UKHC
1 day ago
University of Kentucky Lexington, United States Full time· Job Title · Patient Access Services Rep/UKHC · Requisition Number · RE44489 · Working Title · Patient Access Services Representative · Department Name · H6555:Admitting · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Position · Staff · Pos ...
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Patient Access Services Rep/UKHC
6 hours ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45461 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 ...
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Patient Access Services Rep/UKHC
22 hours ago
University of Kentucky Lexington, United States Full time· Job Title · Patient Access Services Rep/UKHC · Requisition Number · RE45462 · Working Title · Patient Access Services Representative - REV Cycle MGT-PFE · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · T ...
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Patient Access Services Rep/UKHC
6 hours ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45462 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 ...
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Patient Access Services Rep/UKHC
2 weeks ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements Sitting at computer workstation for extended period, repetitive motions: data entry, and standing or walking with objects up to 10 lbs. Shift Monday, Tuesday, Wednesday 6:45am – 7:15pm Job Summary UK Health ...
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Customer Svc Rep/UKHC
41 minutes ago
InsideHigherEd Lexington, United StatesJob Title:Customer Svc Rep/UKHC · Requisition Number:RE45444 · Working Title:Customer Relations Specialist · Department Name:H4005:Office of Patient Experience · Work Location:Lexington, KY · Grade Level:08 · Salary Range:$ /hour · Type of Position:Staff · Position Time Status :F ...
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Customer Svc Rep/UKHC
1 week ago
The University of Kentucky Lexington, United StatesThe Customer Relations Specialist will provide prompt, sensitive, and professional responses to patients and families regarding complaints or grievances. This position may have to conduct audits to ensure a patient-centered environment. This position Customer, Healthcare, Educati ...
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Customer Svc Rep/UKHC
2 days ago
The University of Kentucky Lexington, United StatesThe Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance. This position will also collaborate and serve as a liaison between patients, families, and/or Customer, Healthcare, Educati ...
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Customer Svc Rep/UKHC
2 days ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements The physical requirements of this position include: sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasionally standing or walking with objects up ...
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Pharmacy Patient Support Rep/UKHC
22 hours ago
University of Kentucky Lexington, United States Full time· Job Title · Pharmacy Patient Support Rep/UKHC · Requisition Number · RE45447 · Working Title · Pharmacy Patient Support Representative · Department Name · H5000: CHANDLER - RETAIL PHARMACY · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Po ...
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Pharmacy Patient Support Rep/UKHC
1 day ago
The University of Kentucky Lexington, United StatesAnswer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem Support, Patient, Customer Se ...
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Pharmacy Patient Support Rep/UKHC
1 day ago
University of Kentucky Lexington, United StatesJob Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...
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Pharmacy Patient Support Rep/UKHC
1 day ago
University of Kentucky Lexington, United StatesJob Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...
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Pharmacy Patient Support Rep/OnCall/UKHC
1 week ago
University of Kentucky Lexington, United StatesUniversity of Kentucky · Equal Employment Opportunity/M/F/disability/protected veteran status. · Posting Details · Posting Details · Job Title Pharmacy Patient Support Rep/OnCall/UKHC · Requisition Number DU11563 · Department Name H5000: CHANDLER - RETAIL PHARMACY · Work Location ...
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Patient Services Coordinator/UKHC
2 weeks ago
The University of Kentucky Lexington, United StatesThis position is located off-campus in Lexington, KY at UKHC Turfland. This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare fac Patient Services, Coordinator ...
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Pharmacy Patient Support Rep/OnCall/UKHC
2 weeks ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Pharmacy Patient Support Rep/OnCall/UKHC · Requisition Number DU11563 · Department Name H5000: CHANDLER - RETAIL PHARMACY · Work Location Lexington, KY · Salary Range $17.50-$27.31 · Type of Position Temporary · Position Time S ...
Patient Financial Services Rep/UKHC - Lexington, United States - University Of Kentucky
Description
Required License/Registration/CertificationNone Physical Requirements This position requires regularly sitting at a computer workstation for extended periods, talking on the phone, or presenting on Zoom with a camera on, and performing tasks with repetitive motions most of the work time.
This is a 100% remote position, the employee must be able to provide a confidential appropriate work space and maintain internet to be able to do the job functions.
Shift Monday through Friday; 8:00am – 4:30pm Job Summary Under the direction of the Assistant Director and Patient Advocate Supervisor, the Patient Financial Services Representative is responsible for resolving uninsured inpatient and outpatient accounts by screening the patient for financial assistance, disability, and Medicaid.
The representative is expected to be familiar with the hospital and departmental policies and procedures and can utilize all resources within the department to accomplish the assigned job duties.
This position will also provide customer service to patients and families to help ensure that UKHC provides excellent customer service by answering questions, ability to screen patients for Medicaid and financial assistance to support healthcare operations and participating in unit and enterprise activities to improve efficiency, quality, safety, and patient satisfaction.
Must obtain and maintain Kynect certification to screen patients for Medicaid. Certification must be obtained within the first two weeks of employment.
This is a 100% remote position, the employee must be able to provide a confidential appropriate work space and maintain internet to be able to do the job functions.
Skills / Knowledge / Abilities The ideal candidate will be customer service-oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; have obtained Microsoft Office (including Outlook, PowerPoint, Word, and Excel) proficiency; possess excellent communication skills (both written and verbal), have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree, third-party insurance claims follow-up/collections experience, and medical office and/or clerical work experience preferred; previous experience working with patient accounts and HIPAA regulations highly preferred.
Deadline to Apply 05/10/2024 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.
We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.
In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.
These screenings may include a national background check and/or drug screen.