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    Pharmacy Patient Support Rep/OnCall/UKHC - Lexington, United States - University of Kentucky

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    Description
    University of Kentucky
    Equal Employment Opportunity/M/F/disability/protected veteran status.
    Posting Details

    Posting Details

    Job Title Pharmacy Patient Support Rep/OnCall/UKHC
    Requisition Number DU11563

    Department Name H5000:
    CHANDLER - RETAIL PHARMACY
    Work Location Lexington, KY
    Salary Range $17.50-$27.31
    Type of Position Temporary
    Position Time Status On Call
    Required Education
    HS
    Required Related Experience
    2 years
    Required License/Registration/Certification
    None
    Physical Requirements
    This position requires use of a computer workstation, completion of tasks with repetitive motions.
    Shift
    Primarily day shift; Monday through Friday
    Job Summary
    Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.
    Skills / Knowledge / Abilities
    Does this position have supervisory responsibilities? No
    Preferred Education/Experience
    Deadline to Apply 12/15/2024
    University Community of Inclusion


    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

    We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome.

    We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

    In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

    These screenings may include a national check and/or drug screen.

    Posting Specific Questions

    Required fields are indicated with an asterisk (*).


    Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology.

    None
    More than 0, up through 1 year
    More than 1 year, up through 3 years
    More than 3 years, up through 5 years
    More than 5 years

    Do you have training and/or experience with Epic?

    Yes
    No

    Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?

    Yes
    No

    Applicant Documents
    Required Documents

    Resume

    Optional Documents


    Apply Here:

    PI


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