Jobs
>
Lexington

    Customer Svc Rep/UKHC - Lexington, United States - University Of Kentucky

    University Of Kentucky
    University Of Kentucky Lexington, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Required License/Registration/Certification

    None Physical Requirements The physical requirements of this position include: sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasionally standing or walking with objects up to 25lbs; and regular traveling/walking through the facilities.

    Shift Monday through Friday, 8:00am – 4:30pm. May include some holidays per departmental needs.

    Job Summary The Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance.

    This position will also collaborate and serve as a liaison between patients, families, and/or surrogates and UK HealthCare staff and departments; will research and document obstacles to the delivery of service to proactively work on developing solutions.

    Skills / Knowledge / Abilities The ideal candidate will have the ability to manage multiple tasks and/or projects while accurately completing routine functions in a fast paced, high intensity, professional work environment; proficient in Microsoft Office; excellent attention to detail; exceptional planning and organizational skill; effective written and verbal communication skills; ability to solve routine problems and manage resources; demonstrated ability to provide superior customer service, time management, and judgment; and respect for confidentiality and diversity.

    Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor's degree in a healthcare related field with 3 years of experience preferred.

    Deadline to Apply 06/02/2024 University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

    We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

    We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

    In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

    These screenings may include a national background check and/or drug screen.
  • InsideHigherEd

    Customer Svc Rep/UKHC

    3 weeks ago

    InsideHigherEd Lexington, United States

    Job Title:Customer Svc Rep/UKHC · Requisition Number:RE45444 · Working Title:Customer Relations Specialist · Department Name:H4005:Office of Patient Experience · Work Location:Lexington, KY · Grade Level:08 · Salary Range:$ /hour · Type of Position:Staff · Position Time Status :F ...

  • University of Kentucky

    Customer Svc Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Customer Svc Rep/UKHC · Requisition Number RE45444 · Working Title Customer Relations Specialist · Department Name H4005:Office of Patient Experience · Work Location Lexington, KY · Grade Level 08 · Salary Range $ /hour · Type ...

  • The University of Kentucky

    Customer Svc Rep/UKHC

    3 weeks ago

    The University of Kentucky Lexington, United States

    The Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance. This position will also collaborate and serve as a liaison between patients, families, and/or Customer, Healthcare, Educati ...

  • University Of Kentucky

    Patient Financial Services Rep/UKHC

    1 day ago

    University Of Kentucky Lexington, United States Full time

    Required License/Registration/Certification · None Physical Requirements This position requires regularly sitting at a computer workstation for extended periods and consistently standing or walking with objects weighing up to 25 pounds; lifting, pushing, and pulling objects weig ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    14 hours ago

    University of Kentucky Lexington, United States

    University of Kentucky · Equal Employment Opportunity/M/F/disability/protected veteran status. · Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45817 · Working Title Patient Access Services Representative · Department Name H4 ...

  • University Of Kentucky

    Patient Access Services Rep/UKHC

    3 weeks ago

    University Of Kentucky Lexington, United States Full time

    Required License/Registration/Certification · None Physical Requirements Sitting at computer workstation for extended period, repetitive motions: data entry, and standing or walking with objects up to 10 lbs. Shift Week 1: Thursday, Friday, & Saturday 6:45am – 7:15pmWeek 2: Sund ...

  • The University of Kentucky

    Pharmacy Patient Support Rep/UKHC

    3 weeks ago

    The University of Kentucky Lexington, United States

    Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem Support, Patient, Customer Se ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    17 hours ago

    University of Kentucky Lexington, United States

    Job Summary · The Patient Access Services Representative is responsible for coordinating pre-visit activities for UK HealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and ...

  • University of Kentucky

    Pharmacy Patient Support Rep/UKHC

    4 days ago

    University of Kentucky Lexington, United States

    Job Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...

  • University of Kentucky

    Pharmacy Patient Support Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States

    Job Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...

  • University of Kentucky

    Pharmacy Patient Support Rep/OnCall/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States

    Job Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    1 week ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45195 · Working Title Patient Access Services Rep/UKHC · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE44489 · Working Title Patient Access Services Representative · Department Name H6555:Admitting · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · Typ ...

  • University of Kentucky

    Patient Financial Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    · Job Title · Patient Financial Services Rep/UKHC · Requisition Number · RE45433 · Working Title · Patient Financial Advocate · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Position · Staff · Pos ...

  • University of Kentucky

    Patient Financial Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Patient Financial Services Rep/UKHC · Requisition Number RE45433 · Working Title Patient Financial Advocate · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · Typ ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45462 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 ...

  • University of Kentucky

    Pharmacy Patient Support Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    · Job Title · Pharmacy Patient Support Rep/UKHC · Requisition Number · RE45447 · Working Title · Pharmacy Patient Support Representative · Department Name · H5000: CHANDLER - RETAIL PHARMACY · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Po ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    · Job Title · Patient Access Services Rep/UKHC · Requisition Number · RE45462 · Working Title · Patient Access Services Representative - REV Cycle MGT-PFE · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · T ...

  • University of Kentucky

    Patient Access Services Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States

    University of Kentucky · Equal Employment Opportunity/M/F/disability/protected veteran status. · Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45461 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE ...

  • University of Kentucky

    Pharmacy Patient Support Rep/UKHC

    3 weeks ago

    University of Kentucky Lexington, United States Full time

    Posting Details · Posting Details · Job Title Pharmacy Patient Support Rep/UKHC · Requisition Number RE45447 · Working Title Pharmacy Patient Support Representative · Department Name H5000: CHANDLER - RETAIL PHARMACY · Work Location Lexington, KY · Grade Level 07 · Salary ...