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    Patient Access Services Rep/UKHC - Lexington, United States - University of Kentucky

    University of Kentucky
    University of Kentucky Lexington, United States

    4 weeks ago

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    Description
    University of Kentucky
    Equal Employment Opportunity/M/F/disability/protected veteran status.
    Posting Details

    Posting Details

    Job Title Patient Access Services Rep/UKHC
    Requisition Number RE45461
    Working Title Patient Access Services Representative - REV Cycle MGT-PFE

    Department Name H4027:
    REV Cycle MGT-PFE
    Work Location Lexington, KY
    Grade Level 07
    Salary Range $ /hour
    Type of Position Staff
    Position Time Status Full-Time
    Required Education

    AA

    Click here for more information about equivalencies:
    Required Related Experience

    1 yr

    Required License/Registration/Certification
    None
    Physical Requirements
    Office work/clerical
    Shift
    Monday through Friday, 8am-5pm
    Job Summary

    A Patient Access Services Representative's main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation.

    The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful creation of accurate patient accounts.

    Representatives ensure department policy and procedure is fully understood and followed.
    Skills / Knowledge / Abilities

    The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

    Does this position have supervisory responsibilities? No
    Preferred Education/Experience

    Associate degree and at least four years of customer service experience preferred; previous experience working with patient scheduling highly preferred.

    Deadline to Apply 05/27/2024
    University Community of Inclusion

    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

    We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome.

    We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

    In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

    These screenings may include a national check and/or drug screen.
    Posting Specific Questions

    Required fields are indicated with an asterisk ().


    Please indicate the number of years of paid work experience you have in a position in which you were directly responsible for patient scheduling.

    None
    More than 0, up through 1 year
    More than 1 year, up through 3 years
    More than 3 years, up through 5 years
    More than 5 years


    Please indicate the number of years of paid work experience you have in a position in which you were directly responsible for patient registration.

    None
    More than 0, up through 1 year
    More than 1 year, up through 3 years
    More than 3 years, up through 5 years
    More than 5 years

    Please indicate the average number of patient interactions that you have been directly responsible for handling on a daily basis (i.e. scheduling, registration, customer service, etc.).

    None
    More than 0, up through 20
    More than 21, up through 40
    More than 41, up through 60
    More than 61, up through 80
    More than 81

    University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions.

    By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values.

    These values are diversity, innovation, respect, compassion, and teamwork.

    Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)


    University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time.

    If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?

    Yes
    No


    • Where did you first see this position advertised other than on UK's online employment system?
    (Diverse Issues in Higher Education)
    (Higher Education Recruitment Consortium)

    Institute for Diversity in Health Management
    A Colleague, Friend and/or Family Member
    None of the Above

    Applicant Documents
    Required Documents

    Resume

    Optional Documents

    Cover Letter


    Apply Here:

    PI

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