-
Patient Financial Services Rep/UKHC
1 day ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements This position requires regularly sitting at a computer workstation for extended periods and consistently standing or walking with objects weighing up to 25 pounds; lifting, pushing, and pulling objects weig ...
-
Patient Access Services Rep/UKHC
3 weeks ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements Sitting at computer workstation for extended period, repetitive motions: data entry, and standing or walking with objects up to 10 lbs. Shift Week 1: Thursday, Friday, & Saturday 6:45am – 7:15pmWeek 2: Sund ...
-
Patient Access Services Rep/UKHC
13 hours ago
University of Kentucky Lexington, United StatesUniversity of Kentucky · Equal Employment Opportunity/M/F/disability/protected veteran status. · Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45817 · Working Title Patient Access Services Representative · Department Name H4 ...
-
Customer Svc Rep/UKHC
3 weeks ago
InsideHigherEd Lexington, United StatesJob Title:Customer Svc Rep/UKHC · Requisition Number:RE45444 · Working Title:Customer Relations Specialist · Department Name:H4005:Office of Patient Experience · Work Location:Lexington, KY · Grade Level:08 · Salary Range:$ /hour · Type of Position:Staff · Position Time Status :F ...
-
Patient Access Services Rep/UKHC
16 hours ago
University of Kentucky Lexington, United StatesJob Summary · The Patient Access Services Representative is responsible for coordinating pre-visit activities for UK HealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and ...
-
Customer Svc Rep/UKHC
3 weeks ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements The physical requirements of this position include: sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasionally standing or walking with objects up ...
-
Patient Access Services Rep/UKHC
1 week ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45195 · Working Title Patient Access Services Rep/UKHC · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · ...
-
Patient Access Services Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE44489 · Working Title Patient Access Services Representative · Department Name H6555:Admitting · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /hour · Typ ...
-
Patient Financial Services Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United States Full time· Job Title · Patient Financial Services Rep/UKHC · Requisition Number · RE45433 · Working Title · Patient Financial Advocate · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · Type of Position · Staff · Pos ...
-
Patient Access Services Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45462 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 ...
-
Patient Access Services Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United StatesUniversity of Kentucky · Equal Employment Opportunity/M/F/disability/protected veteran status. · Posting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45461 · Working Title Patient Access Services Representative - REV Cycle MGT-PFE ...
-
Patient Access Services Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United States Full time· Job Title · Patient Access Services Rep/UKHC · Requisition Number · RE45462 · Working Title · Patient Access Services Representative - REV Cycle MGT-PFE · Department Name · H4027: REV Cycle MGT-PFE · Work Location · Lexington, KY · Grade Level · 07 · Salary Range · $ /hour · T ...
-
Patient Access Services Rep/UKHC
1 day ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Patient Access Services Rep/UKHC · Requisition Number RE45776 · Working Title Patient Access Services Representative · Department Name H4027: REV Cycle MGT-PFE · Work Location Lexington, KY · Grade Level 07 · Salary Range $ /ho ...
-
Customer Svc Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United States Full timePosting Details · Posting Details · Job Title Customer Svc Rep/UKHC · Requisition Number RE45444 · Working Title Customer Relations Specialist · Department Name H4005:Office of Patient Experience · Work Location Lexington, KY · Grade Level 08 · Salary Range $ /hour · Type ...
-
Pharmacy Patient Support Rep/UKHC
3 weeks ago
The University of Kentucky Lexington, United StatesAnswer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem Support, Patient, Customer Se ...
-
Pharmacy Patient Support Rep/UKHC
4 days ago
University of Kentucky Lexington, United StatesJob Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...
-
Pharmacy Patient Support Rep/UKHC
3 weeks ago
University of Kentucky Lexington, United StatesJob Summary · Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills ...
-
Customer Svc Rep/UKHC
3 weeks ago
The University of Kentucky Lexington, United StatesThe Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance. This position will also collaborate and serve as a liaison between patients, families, and/or Customer, Healthcare, Educati ...
-
Patient Services Coordinator/UKHC
1 week ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/ ...
-
Patient Services Coordinator/UKHC
3 weeks ago
University Of Kentucky Lexington, United States Full timeRequired License/Registration/Certification · None Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/ ...
Patient Financial Services Rep/UKHC - Lexington, United States - University of Kentucky
Description
Posting DetailsPosting Details
Job Title Patient Financial Services Rep/UKHC
Requisition Number RE45433
Working Title Patient Financial Advocate
Department Name H4027:
REV Cycle MGT-PFE
Work Location Lexington, KY
Grade Level 07
Salary Range $ /hour
Type of Position Staff
Position Time Status Full-Time
Required Education
AA
Click here for more information about equivalencies:
Required Related Experience
1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods and consistently standing or walking with objects weighing up to 25 pounds; lifting, pushing, and pulling objects weighing up to 50 pounds; and performing tasks with repetitive motions.
Shift
Monday through Friday (8:00 am - 4:30 pm); Some weekends and holidays will be required.
This position reports to the hospital campus and is not eligible for remote work off campus.
Job Summary
Under the direction of the Assistant Director and Patient Advocate Supervisor, the Patient Financial Services Representative is responsible for the resolution of uninsured inpatient and outpatient accounts by screening the patient for financial assistance, disability, and Medicaid.
The representative is expected to be familiar with the hospital and departmental policies and procedures and can utilize all resources within the hospital and department to accomplish the assigned job duties.
This position will also provide customer service to patients and families to help ensure that UKHC provides excellent customer service by answering questions, collecting sufficient cash necessary to support healthcare operations, and participating in unit and enterprise activities to improve efficiency, quality, safety, and patient satisfaction.
This position reports to the hospital campus and is not eligible for remote work off campus.
Skills / Knowledge / Abilities
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Associate degree; third-party insurance claims follow-up/collections experience; and medical, office, and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
Deadline to Apply 05/23/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.
We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.
In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.
