- Creates jobs in service platform.
- Coordinates acquisition and delivery of equipment and materials needed for jobs.
- Schedules technicians for open jobs and communicates schedule to technicians and customers.
- Advocates for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services.
- Recommends new equipment purchases based on changing needs of client companies.
- Completes jobs to send to invoicing team.
- Creates and maintains accurate documentation of all processes within their job duties.
- Supplies customer/jurisdictional authorities with work documentation as applicable.
- Responds to complaints and resolving issues or matching clients with better services.
- Adjusts scheduling of recurring services as needed.
- May assist the Service Manager in quoting jobs as needed.
- Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance.
- Delivers quality customer service to ensure clients receive the services they need.
- Relays information between management and sales to best coordinate service and improve profits.
- Sends out reminders and confirm appointments for scheduled work.
- Manages open jobs by documenting scheduling efforts in software platform.
- Ensures open jobs are scheduled to maintain code compliance based on NFPA requirements.
- Job costing technicians time and materials used for job.
- Other duties as assigned.
- Medical, Dental & Vision Insurance
- 401(k) with fully vested employer matching funds
- Company Paid & Voluntary Life Insurance
- Voluntary Short Term & Long Term Disability Insurance
- PTO
- 8 Paid Holidays
- Confident personality to properly negotiate with outside organization contacts, such as clients and general contractors.
- Excellent oral and written communication skills.
- Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
- Strong record-keeping, analytical skills, time management, and job prioritization skills.
- Remarkable organizational skills and attention to detail.
- Ensuring that all service technicians have the tools and resources they need to complete their work. They may also be responsible for resolving any issues that arise during a technician's workday.
- Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
- Prior experience with Service Trade or similar program.
- Working knowledge of JD Edwards E1 or other ERP system.
- High School Diploma/GED is required; however, some college is preferred
- 2+ years' experience in business-to-business customer service experience is required.
- Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
-
Service Desk Coordinator
5 days ago
Paul Mitchell Schools Las Vegas, United StatesPaul Mitchell The School Las Vegas is seeking a Full-Time qualified Service Desk Coordinator to join our family Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members. We also make time f ...
-
Installation Service Coordinator
2 days ago
US LBM Holdings LLC Las Vegas, United StatesFounded in 1989, Desert Companies supplies customers with specialty building materials from multiple locations across Las Vegas and throughout Nevada, with operations that include floor and roof truss manufacturing, Desert Fasteners and BM Windows, which has locations in Reno and ...
-
Donation Services Coordinator
3 days ago
Nevada Donor Network Las Vegas, United StatesJob Details · Level · Experienced · Job Location · Main Office - Las Vegas, NV · Position Type · Full Time · Education Level · Not Specified · Salary Range · $ $25.00 Hourly · Travel Percentage · Negligible · Job Shift · Graveyard · Job Category · Health Care · De ...
-
Service Scheduling Coordinator
3 weeks ago
Freedom Forever Las Vegas, United States· Position at Freedom Forever · Come Join our Scheduling Team We offer an extensive benefits package which includes: Medical Insurance · Dental Insurance · Vision Care Insurance · 401K · Medical Reimbursement Accounts (HSA & FSA) · Employee Assistance Program · Employee Discoun ...
-
Supportive Services Coordinator
1 week ago
Southern Nevada Regional Housing Authority Las Vegas, United StatesAn Exciting and Rewarding Career Opportunity · Southern Nevada Regional Housing Authority · Announcement Number · Job Title · 24-022 · Supportive Services Coordinator · Number of Openings · Compensation (Depending on Experience, DOE) · One or more (Full-Time, 7 AM to 6 PM ...
-
Family Services Coordinator
1 day ago
Nevada Donor Network Las Vegas, United StatesJob Details · Level · Experienced · Job Location · Main Office - Las Vegas, NV · Position Type · Full Time · Education Level · Not Specified · Travel Percentage · Up to 25% · Job Shift · Any · Job Category · Health Care · Description · The Family Services Coordinat ...
-
coordinator resort services
5 days ago
Treasure Island Las Vegas Las Vegas, United StatesOverview: · It is the primary responsibility of the Resort Services Coordinator to provide friendly, personalized service while promoting, booking and confirming reservations for room, show and restaurants. All duties are to be performed in accordance with departmental and Treas ...
-
Donation Services Coordinator
4 days ago
Nevada Donor Network Las Vegas, United StatesJob DetailsLevelExperiencedJob LocationMain Office - Las Vegas, NVPosition TypeFull TimeEducation LevelNot SpecifiedSalary Range$ $25.00 HourlyTravel PercentageNegligibleJob ShiftGraveyardJob CategoryHealth CareDescriptionPOSITION SUMMARYThe Donation Coordinator supports the miss ...
-
Service Appointment Coordinator
1 week ago
BDC Vegas Las Vegas, United StatesOverview: · AutoNation is NOW HIRING Call Center Associates for our Service Appointment Center located at 6275 W Sahara Ave, Las Vegas, NV 89146. Were looking for associates who love working with the public and can easily deliver an empathetic & compassionate approach. Candidate ...
-
Service Appointment Coordinator
1 week ago
AutoNation Las Vegas, United StatesBDC Vegas AutoNation is NOW HIRING Call Center Associates for our Service Appointment Center located at 6275 W Sahara Ave, Las Vegas, NV Were looking for associates who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should p ...
-
Title Services Coordinator
4 weeks ago
Hilton Grand Vacations Las Vegas, United StatesPay $18 hourly · HGV now offers Day One Team Member Benefits · The Title Services team is looking for a new coordinator to join their team of dedicated professionals As coordinator, you would support the daily activity associated with processing all contract files for closing, r ...
-
Coordinator Premium Service
7 hours ago
Sphere Entertainment Co Las Vegas, United StatesSphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in ...
-
Coordinator Premium Service
2 days ago
Sphere Entertainment Co Las Vegas, United StatesSphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in ...
-
Resident Services Coordinator
1 week ago
FirstService Las Vegas, United StatesJob Overview: · As a Resident Services Coordinator, the position is in the Community Center at the Front Desk. Greets residents and assists with membership matters including daily and special events registration, activity and guest cards, and vehicle registration. · Compensation: ...
-
Field Services Coordinator
1 week ago
Spiro Services Las Vegas, United StatesOverview: · Join Our SpiroVerse? · THIS IS A REMOTE OPPORTUNITY IN THE US. · Spiro is hiring a Field Services Coordinator to join our Field Services Department team. The Field Services Coordinator works in partnership with the Fields Services Department, delivering best-in-cla ...
-
Service Appointment Coordinator
4 days ago
AutoNation Las Vegas, United StatesBDC Vegas · AutoNation is NOW HIRING Call Center Associates for our Service Appointment Center located at 6275 W Sahara Ave, Las Vegas, NV We're looking for associates who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates shoul ...
-
Guest Services Coordinator
3 weeks ago
Hilton Grand Vacations Las Vegas, United StatesCurrently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort propertiesIf you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.As a Gues ...
-
Service Coordinator
3 weeks ago
Helix Electric Las Vegas, United StatesHelix Electric is currently seeking an experienced Service Coordinator for our Las Vegas Team The Coordinator will play an integral role in our Service Department. This individual will be responsible for the day-to-day administrative support functions for multiple projects simult ...
-
Outside Dealer Services Coordinator II
6 days ago
Cox Enterprises Las Vegas, United States**Primary Location:** 6600 Auction Ln , Las Vegas , NV , US **Outside Dealer Services Coordinator II** · VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDIC ...
-
Per Diem Patient Services Coordinator
2 weeks ago
University Medical Center of Southern Nevada Las Vegas, United StatesSalary: · $25.33 Hourly · Location : · Las Vegas, NV · Job Type: · Per Diem · Job Number: · Department: · PT PLACEMENT CNTR · Opening Date: · 05/16/2024 · Closing Date: · 5/24/2024 5:00 PM Pacific · Position Summary · As an academic medical center with a rich histor ...
Service Coordinator - Las Vegas, United States - The Hiller Companies
Description
Job DetailsJob Location
Hiller Las Vegas - Las Vegas, NV
Description
The Hiller Companies, LLC has an immediate opening for Service Coordinator.
Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal - making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.
Job Summary: The Service Coordinator acts as liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Job Responsibilities:
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
We offer competitive pay and most employee benefits start from the first day of employment, including:
Qualifications
Education, Licensure & Certifications:
