Service Desk Coordinator - Las Vegas, United States - Paul Mitchell Schools

Paul Mitchell Schools Las Vegas, United States

1 week ago

Description

Paul Mitchell The School Las Vegas is seeking a Full-Time qualified Service Desk Coordinator to join our family Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members. We also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more.

Service Desk Coordinator Role

The Service Desk Coordinator is professional and has sales and customer service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous customer service, as well as experience with sales. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required:

Experience in guest service
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Solid work history with verifiable references
Passion for the beauty industry
Honesty and professionalism
Previous cash management and balancing cash drawers
Experience in handling high volume phone calls preferred
Experience with Meevo booking system is a bonus

Paul Mitchell The School Las Vegas is an equal opportunity employer.

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