office coordinator - Las Vegas, NV, United States - Sands Of Kahana

Description

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Job Type

Full-time

Description

About the Company

We are a hospitality and lifestyle company that inspires 'lasting togetherness' through our brands, companies, and products.

We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We're better together.

Role

Be an ambassador for Soleil Management including being an integral part of the day to day operations by offering administrative support across the organization.

Responsibilities

• Follow all Safety and Security procedures to protect and ensure the safety of our guests, employees and assets.
• Maintain a flexible work schedule based on business needs.
• Provide exceptional customer service in every interaction with owners and guests.
• Ensure all interaction with guests, owners and associates with our Yes& family of companies is done so in a positive, friendly manner.
• Resolution based service.
• The safety and security of guest, associates and company assets is always the highest of priorities.
• Supports the Operations Management team with administrative functions, so management may focus on exceptional service for the guest.
• Assist in communication with guest such as- correspondence and follow up with the LRAs.
• Documenting all payables.
• Coordination of any projects that need to be communicated and needs to be documented.
• Assist in reconciliation of the department documenting the cash transactions, month end property comps, folio balance detail and employee incentives.
• Reviewing daily housekeeping and engineering logs.
• Pre blocking owner and exchange request 2 weeks out.
• Scrubbing exchange reservations.
• Anything management is measuring, creating documentation for the project.
• Ordering department supplies, keeping stock and inventories.
• Helping with any employee relations documents when needed.
• Inputting reservations at times for marketing, preventive maintenance, housekeeping and employee.
• Coordination of mini vac deliveries.
• Any task as assigned by the Resort Leadership team.

Requirements

• High school or equivalent education required
• Prior front desk or hotel guest service experience strongly preferred. 1-2 years prior customer service experience required.
• Extensive experience with computers and telephones.
• Professional appearance that is clean, natural, polished, and professional
• Effective communication skills and proficient oral and written English language skills
• Excellent computer skills
• Extensive knowledge of the hotel, its services and facilities.

PHYSICAL REQUIREMENTS

Work Posture Requirements:

• Sitting: Constantly
• Standing: Frequently
• Walking: Frequently
• Driving: N/A
• Bending (from waist): Frequently
• Crouching (squat): Occasionally
• Kneeling: Occasionally
• Crawling: N/A
• Climbing (stairs): Occasionally
• Climbing (ladder): N/A
• Twisting: Rarely
• Reaching: Rarely
• Wrist Motion: Constantly

Carrying Requirements:

• Items Carried: Files/File Boxes/Board Books
• Distance: 50 steps

Times Per Day: 5

Maximum Weight: 10 LBS


Moving/Lifting Requirements:

• Items Moved/Lifted: Paper Files

Times Per Day: 5

Maximum Weight: 10 LBS


Moving/Lifting Levels/Heights:

• Floor: Occasionally
• Knee: Rarely
• Waist: Occasionally
• Chest: Occasionally
• Overhead: Occasionally

Push/Pull Requirements:

• Item Name:

Desk Chair Frequency:
Frequently

• Item Name:

Office Furniture Frequency:
Occasionally


Environmental Conditions:

• Inside/Outside: No
• Hot/

Cold Temperatures:
No

• Wet: No
• Noise: No
• Power Equipment: No
• Traffic Hazards: No
• Chemical Hazards: No
• Heights: No
• Dust: No
• Close Quarters: No
• Fumes/Odors: No

EEO/Drug Free Workplace