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Petaluma

    Plumbing Service and Sales Technician - Petaluma, CA, United States - Ongaro & Sons

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    Full time
    Description
    Medical, Dental, Vision and Chiropractic 100% Paid for Employee Paid Life Insurance, Long term and Short term Disability, 401K with a Company Match, Paid time off with Vacation and Sick Time, Paid Holidays
    As a family-operated business, we pride ourselves on integrity, service, quality, and commitment.

    We aim to be a beacon of trust and excellence within our community, continually enhancing the lives of our customers and employees alike.

    We are seeking a high-performing, experienced Plumbing Service/Sales Technician to join our team. This role demands a commitment to maintaining the highest standards of service and expertise in Plumbing installations and sales.
    Drive sales with integrity and proficiency, maintaining a minimum 65% close ratio on sales.
    Uphold an exceptional level of customer service, aiming for a 100% customer satisfaction rating.
    Manage and reduce cancellation rates to less than 5%, reflecting our commitment to service and customer trust.
    Achieve an average ticket of $7,500 on sales, demonstrating strong sales acumen and industry knowledge.

    Minimum of 5 years in Plumbing service, with at least 2 years in a sales role and 2 years in Plumbing installation.

    Proven track record of achieving sales KPIs, including high close ratios and customer satisfaction ratings.

    Alignment with Ongaro and Sons' core values of integrity, service, quality, and commitment, fostering a culture of growth and community engagement.

    A supportive team environment where high performance is recognized and rewarded.


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